Hebatallah Mahrous

• Grow company’s profits through attracting new international customers and by increasing the spend of existing customers.
• Generate new leads with the aim of creating more sales in international level
• Follow-up sales activities.
• Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all clients needs appropriate to their business.
• Responsible of all vendor relations
• Searching for new vendors with low coast and best quality.
• Identify potential clients, and the decision makers within the client organization.
• Work with technical staff and other internal colleagues to meet customer needs.
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
• Submit weekly progress reports and ensure data is accurate
• Forecast sales targets and ensure they are met by the team.
• Track and record activity on accounts and help to close deals to meet these targets.
• Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
Achievement
• Enhance Company Vendor Relations
• Cut the Messaging Costs and save more than 1 million EGP
• Open two major international account “ Javna SMS provider, Waselny UAE “
• Increases the sales in OTS Sudan
• Change Egypt Sales Team Strategy to achieve 2013 target and saved the company from 6million lose and losing exclusive deal with Etisalat Masr
• Cost saving in OTS Qatar and open two new deals with Qtel and Vodafone Qatar.
• Enhance relation with HTC KSA and open new connection with Zain KSA.

Responsibilities:
• Develop product strategy & road map.
• Design product interface, scenario and user stories.
• Manage product development process.
• Handle usability tests & A/B testing.
• Handle product suggestions, features back-log.
• Collect user/customers feedback.
• Manage technical team and deliver the technical analysis document.
• Manage product content and user error/success messages.
• Design product marketing plan.
• Handle product knowledge program across the company.
• Manage product budget & resource allocation.
• Analyze product/website visits/traffic.
• Write product manuals and user guides.
Achievement
• Handle product management & development for Resalty.net Web to SMS portal.
• Develop new products that help the user to use the company services easier, like SMS Excel Plugin, Database integrator.
• Develop SMS service mobile app
• Increase the no. of visits on the website (traffic).
• Written product manuals & user guides.

Responsibilities:

• Vodafone Account team Leader (Responsible for all the client needs)
• Prepare and follow up the client activations reports ( daily or weekly with a closing reports )
• Set the team planes and internal States reports
• Follow up the team target and working activations
• Prepare presentations and proposals with full estimated budgets for our Clients.
• Prepare the monthly Account Services department presentation for the Managers.





Achievement
• Gaining Knorr Unilever Mashreq its place again to be number one in Egypt by creating a new idea of Knorr Business serving the Egyptian community.
• Increase Nokia Mobile Phones sales in upper Egypt by Nokia theater Idea.
• Introduce Rany Juice to Egyptian customers by Rany Summer Campaign 2009 .
• Savola “Soka El Osra “product re launch
• Sony Ericson BTL campaign
• Vodafone Road Show covering all over Egypt

Responsibilities:

• Promoting the agency services and products by telemarketing and personal meetings.
• Prepare the Agency Data Base and main Categories to target.
• Set Strategies and planes to achieve our monthly target.
• Responsible for all the Clients follow ups (quotations, Designs, requests)
• Cooperate with production Department in Designs, Pricing and create new ideas to satisfy the customers.
• Write both Arabic and English PR Articles and arrange with the Magazines and newspaper to publish it.

Responsibilities:

• Perform writing, and public relations duties both in Arabic and English.
• Writing the Press Kit for the CanCham.
• Continue to increase the number of news releases targeted to weeklies and minority media.
• Updating Website and the newsletter news Online.
• Promoting ads for the CanCham Magazine.
• Editing and Writing in CanCham Magazine & Newsletter.
• Dealing with the Media Press Representatives (Newspapers, Magazines & TV).
• Event Coordinator: Preparing events

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