RECEPTIONNIST
GOLDS GYM INTERNATIONAL
Total years of experience :4 years, 6 Months
We do customer services.
Handle all the complaint and request even if we are working in pressure.
Try to make member satisfied as much as possible.
As supervisor omega I was doing the audit on the call issued in order to improve the quality of customer service and make debrief to correct all kind of error.
My task is to help customers find their internet connections through analytical tools in order to ensure their satisfaction with our service as technical assistance.
Greeting customers who enter the shop
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Keeping the store tidy and clean.
Responsible dealing with customer complaints
Attaching price tags to merchandise
Responsible for security within the store
business English certificate level 5