customer service assistant
Spinneys UAE
Total years of experience :7 years, 5 Months
• Greet the customer with smile
• Operate POS cash register, handling transaction and count money in cash drawers to ensure the amount is correct.
• Responsible for balanced cash draw at close of shift.
• Assist customers with the bagging of items
• Process and generate bills accept debit, credit cards and cash, gift voucher, club card
• Supervise a department team to maximize sales and reduce stock loss through actively working on the shop floor, demonstrating and driving excellent customer service.
• Ensure all sales associates and deputies for the Department Manager during periods of absence.
• Issuing loan to cash counters
• Preparing duty schedule for cashiers
• Preparing Monthly sales statement
• Giving basic training to fresh cashiers.
• Operate the computer program system in CCO(central cashier office)
• Responsible for solving customer complaints and providing information regarding products.
• Operate POS cash register, handling transaction and count money in cash drawers to ensure the amount is correct.
• Responsible for solving customer complaints and providing information regarding products.
• Responsible for balanced cash draw at close of shift.
• Calculate total payments received during a time period and reconcile this with total sales.
• Assist customers with the bagging of items.
• Process and generate bills accept debit, credit cards and cash, gift voucher, club card
• Handled irate customers and difficult situation diplomatically
Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (daily, monthly and quarterly)
• Welcome and Assist customers and help them get what they need.
• Having Knowledge of the store layout and Being up to date on sales and special offerings.
• Having Knowledge of the products and provide information & making suggestions to customer about products
• Ring up purchases and Keep track of inventory.
👉planning, preparing and delivering lessons
👉preparing teaching materials
👉helping pupils improve their listening, speaking, reading and writing skills via individual and group sessions
👉checking and assessing pupils' work
👉organising and running specialist courses
attending social events