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Helaman Parica, Senior Food & Beverage Associate/Barista

Helaman Parica

Senior Food & Beverage Associate/Barista·Lifestyle Events & Catering | EMAAR Hospitality Group

United Arab Emirates

Bachelor's degree, Hotel and Restaurant Management

Work experience

Total years of experience: 11 years, 8 months

Senior Food & Beverage Associate/Barista

April 2017 - Present

Lifestyle Events & Catering | EMAAR Hospitality Group

Dubai, United Arab Emirates

April 2017 - Present

• Prepare and serve hot & cold beverages, such as coffee, espresso, Teas
and Juices.
• Receiving daily food items and to ensure the food is fresh.
• Ensuring the standard mise en place for daily operations.
• Ensuring full display before opening and upon operations.
• Maintains a clean and organized workspace.
• Sending daily reports to F&B Supervisor and Line Manager.
• Ordering and receiving stock supplies weekly.
• Checking the espresso machine, coffee grinder, freezers, refrigerators
and other equipment’s to ensure proper functioning.
• Attend and assist guest/clients and Sales Agents with 100% service
excellence.
• Passionate about customer service with the capability of delivering
amazing hospitality to the clients/guests.
• Ensuring guests/clients received the highest possible level of service to maintain overall satisfaction on a consistent basis.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Food & Beverage Associate

February 2017 - April 2017

VIDA Downtown Dubai Hotel

Dubai, United Arab Emirates

February 2017 - April 2017

• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Prepare cutleries, plates, coffee stations, folding table napkins and Arrange tables for daily Breakfast Buffet.
• Checking of assign tables for VIP Guest
• Meet with F&B Associates and Supervisors to review daily specials, changes on the menu and service specifications for reservations (e.g. Meetings, VIP Guest)
• Communicate order details to the Kitchen Staff
• Up-sell additional products when appropriate
• Checking of In House Guest and Walk-Ins
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Receptionist/Banquet Server

December 2014 - November 2016

Grab A Crab

Philippines

December 2014 - November 2016

• Ensuring that client make payments for services before they exit the establishment.
• Keeping clear records of payments received and make detailed notes of balance payments.
• Communicate with other staff and informing them of clients’ bookings, needs, and complaints.
• Following and maintaining service quality assurance.
• Arranges proper mise en place for busy operation.
• Arranging all side stations before and after the service complete and
clean cutleries Glasses and condiments.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Layout Editor/Photographer

August 2014 - August 2016

Mindanao Polytechnic College

Philippines

August 2014 - August 2016

• Work with the Editor-in-Chief to design the layout according to the theme and other specifications.
• Designing cover, including the table of contents, interviews, and index.
• Direct the general staff on concept development for each section.
• Responsible for fulfilling other staff member's photography
requests.
• Responsible for fulfilling photography requests within the
appropriate time constraints.
• Maintain a record of all photographs taken, including the notes to go
with the photographs. This must be submitted to the adviser at the
end of each deadline.
• Informing the photo editor if the cameras need any attention.
•Responsible in any school activity that pictures should be taken at,
take the initiative and take the pictures.
• Following the journalistic guidelines for photography.
•Responsible for the care and storage of all photo equipment.

Company industry:
Publishing
Job role:
Writing and Journalism

Education

Mindanao Polytechnic College

May 2016

May 2016

Bachelor's degree, Hotel and Restaurant Management

Philippines

GPA (rating): Excellent

GPA (rating): Excellent

- Layout Editor/Photographer Officer at Polychrome Salamisim: The Official Yearbook Publication of Mindanao Polytechnic College - Hoteliers Club Committee - Hoteliers Club Member
View attachment

Skills

Computer Skills
Expert
Computer Skills
Expert
Housekeeping
Expert
Housekeeping
Expert
Administrative
Expert
Administrative
Expert
Hospitality Management
Expert
Hospitality Management
Expert
Time management skills
Expert
Time management skills
Expert
ComputerLiteracy
Expert
ComputerLiteracy
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
MicrosoftOffice Programs
Expert
MicrosoftOffice Programs
Expert
POSMicros Proficiency
Expert
POSMicros Proficiency
Expert
Interpersonaland Communication Skills
Expert
Interpersonaland Communication Skills
Expert
Administrative Organization
Expert
Administrative Organization
Expert
Team Player
Expert
Team Player
Expert
WorkingUnder Pressure
Expert
WorkingUnder Pressure
Expert
Delivering results in a fast-paced work environment
Expert
Delivering results in a fast-paced work environment
Expert
First Class people Skills and the ability to communicate effectively
Expert
First Class people Skills and the ability to communicate effectively
Expert
Work autonomously in a start-up environment
Expert
Work autonomously in a start-up environment
Expert
Computer Skills
Expert
Computer Skills
Expert
Housekeeping
Expert
Housekeeping
Expert
Administrative
Expert
Administrative
Expert
Hospitality Management
Expert
Hospitality Management
Expert
Time management skills
Expert
Time management skills
Expert

Social profiles

Languages

English

Intermediate

Tagalog

Native Speaker

Memberships

Hoteliers Club

Committee

June 2012

Polychrome Salamisim: The Official Yearbook of Mindanao Polytechnic College

Design/Layout Editor/Photographer

August 2014

Hoteliers Club

Member

June 2012

Training and Certifications

Certifications
Dubai Way Champion
May 2018 - May 2020
Show credentials

Training
On The Job Training
2GO Travel
Jan 2016
Show credentials
On The Job Training
Sun City Suites Gensan
Apr 2014
Show credentials
EHG Basic Food Hygiene Training
EMAAR Hospitality Group
Aug 2019
EHG Basic Food Hygiene Training
EMAAR Hospitality Group
Aug 2017

Hobbies and interests

Digital Arts
Traveling
Vlogging
Photo Editing
Photography