SALES AND OPERATIONS MANAGER
FMCG
Total years of experience :5 years, 2 Months
Monitored and evaluated emerging business opportunities with a view to position the company’s sales resource and business growth capability accordingly. Reviewed major deliverables to meet quality standards and resolve client related issues in a timely manner. Synchronised and coordinated activates of sales team, and monitored performance in reporting system through follow up. Communicated new product offerings and services to enhance client portfolio and sales opportunities.
•Developed and implemented new reporting system to monitor sales performance, growth, profitability for customers.
•Set internal sales processes and tracking system for proper client’s follow up to improve sales channels and profitability.
•Led new product launch initiatives and campaigns to generate handsome profits and market expansion for company.
Al-Mawarid Bank, Lebanon
Headed project management for re-branding and brand identity improvement for the bank within pre-defined limitations of time.
Functioned in collaboration with marketing department head to direct strategies for restructure and alignment of marketing operations in accordance with the company’s mission statement. Implemented marketing, communications, and engagement plans to promote products and services by working with advertising and PR agencies. Launched a wide range of campaigns to implement the marketing activities as per the requirements in consultation with product development team.
•Approved images and related communication channels, and selected products and accessories to be offered at forums and special events.
•Proactively contributed in promotional related activities and special shows, and worked with advertisers and agencies to market products and services.
Fresh World International,
Monitored and reported on trends of market to influence business directions through recommending appropriate courses of action. Facilitated and cooperated with the sales team to introduce new and seasonal items in market. Monitored daily, weekly, and monthly sales reports as well as conducted market visits for current accounts and supported sales team regarding accounts performance. Worked with export team regarding sales order performance and replacement process.
•Boosted department sales by 20% through introducing full seasonal assortment and improving service level of demand vs supply.
Implemented company’s commercial strategy and paid quarterly visits to markets across all countries, including assortment, pricing, and promotional strategy. Maintained and improved competent relations with all suppliers, and made
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courses: Professional Development •"Project Management Professional" Amideast •“Microsoft Office” New Horizon