Operations Manager
SAHARA United Carpentry Co.
Total years of experience :19 years, 1 Months
• Manage operations budget to ensure the highest profitability
• Direct and monitor production processes achieve possible efficiency.
• Set production targets and delegate tasks to production units.
• Optimize production process by eliminating wastes and other constraints to improve work efficiency
• Prepare and submit to upper management regular reports of manufacturing operations
• Oversee the hiring of operations personnel to ensure a capable workforce
• Conduct employee performance appraisals
• Direct and monitor health/safety measures.
• Liaise with Procurement manager to qualify vendors and develop Vendors relationship
• Maintain positive trust relationship with suppliers to ensure constant flow of required raw materials
• Maintain accurate inventory and ensure proper storage of received raw materials
• Ensure timely and effective delivery of goods to clients
• Contracts review and Projects Administration
A) Projects & Production Management
1. Projects Planning & Resources Management
2. Control project budget (Materials & Labor) and assure the highest profitability
3. Production Planning & Management
4. Analyze productivity to enhance effectiveness via upgrading of machines, techniques and manpower utilization.
5. Represent the company in Clients' meetings and manage client relations in terms of operations, projects and contractual obligations.
6. Provide guidance to design, procurement and finance on technical and commercial aspects.
B) Business Development (Operational)
1. Monitor operational units efficiency and implement quick measures to enhance the productivity
2. Represent the company in clients, consultants and contractors’ meetings for new business opportunities and/or current projects commitments.
3. Conduct effective negotiations and contracts conclusion.
4. Maintain highly organized institutional policies in place to ensure effectiveness and control.
5. Rationalize expenditures and resources utilization.
6. Contribute to short and long-term planning and strategy to achieve better organizational performance.
7. Restructure/ change management.
8. Administer ISO 9001-2015 overall process in coordination with the consultant firm.
C) Human Resources Management/ Administration Management
1. Manage full process of payroll, remunerations and recruitment (selection, hiring and related legal aspects.).
2. Manage periodical performance appraisal and resulting decisions.
3. Manage training programs to enhance manpower performance and bridge technical and administrative gaps.
4. Direct & Control communications with Public Authority for Industry, Ministry of Social Affairs and Labor and other public Departments.
5. Handling labor conflicts as per Kuwait Labor Law
1. Management
o Execute and manage the project administration guidelines as per the (policy outline)
o Develop, maintain and update project documentation control system
o Manage quotations and contracts follow up and related contact management aspects inclusive of bonds, insurance, payments, contracts correspondence, MIR & delivery note receipts etc.
o Document, review and analyze factory workers task performance assessment annually and whenever necessary and conduct there appraisal interview.
o Master workers welfare issues and act as a positive liaison with factory workers (employees) and management
o Manage all logistical aspects on daily basis and maintain best performance, effective cost control logistic and insure best customer delivery of goods and personal
o Oversee daily site liaison between factory and sites (project dept.) to fulfill the required works assignment against targets
o Work effectively with technical management and senior management to develop an operation procedure manual (operation policy) and encourage having engineering, production and project management develop method statement for every prime project.
o Carry project and job orders close out process insuring the entire items fulfillment (design, manufacturing, installation, operation and snagging) is fully done and related close out documents by client / end user is concluded and signed off
2. Communication
o Attend assigned and or delegated meetings with clients, consultants and contractors to take necessary measures relates to our proposals contracts
o Constantly communicate to all key factory seniors with the targets required and filter through and assist to resolve obstacle may associate against such achievement through the responsible supervisor
o Address the staff induction and training for new machinery, operating procedure and safety process, in regular basis and the new employees
o Insure to chair as necessary, daily, weekly, biweekly, monthly and other inter factory meetings relates to all work process, projects, targets and secure awareness passed to all key operations and maintain record related to such
3. Coordination
o Play an active role in the cross interview of new workers (candidates)recruit process and add associated feedback in the evaluation assessment forms
o Overlook, coordinate with fellow assigned persons to update all new machinery, equipment’s, tools and associated software’s as per management directive inclusive of plans, cost, schedule and completing diligence assessment
o Follow & review routine machinery and tools maintenance log and discuss critical aspects with maintenance in charge and refer to senior management such issues related.
o Coordinate with production and or projects group assigned persons to conduct projects close out process as well the attendance of close out of complains or call requests by clients.
4. Audit
o Audit all job orders or parts of job orders sequence process from department to department and insure each fulfills the proper QC/QA verification and technical instructions given
o Audit the overall fulfillment of complete projects or orders fulfillment in adhering to all aspects of concern such as quality, time, financial conditions and logistic etc. and issue reports to management review report
o Oversee factory operation procedures guidelines are adhered by various department and individuals to the set procedures and polices
o Insure the quality control report and been highlighted to all concerned person and copy H.R. and management with regards to such alerts and notice on groups and there members in the factory
o Insure a quality control log report in been issued regularly by job or weekly or daily as necessary - issuance of such to be done by the QC/QA or any assigned role responsibility at production management.
1. Business Development Administrator
Covering:
• Nijaracraft Furniture & Joinery
• Al Sager Industries
o Administer, coordinate and follow all issues related to factories, workshops and storage developments for the company inclusive of budget preparation, collecting of various data and planning the necessary activities and sequences.
o Administer, follow and coordinate all new materials re-sourcing to the manufacturing facilities
o Prepare narrative business plan content input and presentations as per the management directive and coordinate with others the necessary input required
o Prepare Ad hoc presentation related to proposals, expansions, relocations etc on the current and future operations in conjunction with other input
o Develop yearly/quarterly business agenda inclusive of business travel, exhibitions; participations or attendance, factories visits, key customers development approach and coordinate necessary budgets and attendees participations
o Research, prepare and administer the adoption of quality standards for the group and liaison with others to help establish an ISO standard endorsement
2. Human Resources Development
Covering:
• Nijaracraft Furniture & Joinery
• Al Sager Industries
o Maintain record update of all personal files and relevant updates inclusive of performance report, violations …etc.
o Administer all personal complaints /affairs issues and do necessary procedure actions as outlines in the company’s policy
o Conduct appraisal review agenda and its record update
o Follow and administer all insurance and medical report, absence, leaves…etc for all personnel and report necessary actions to management and accounts
o Refine human resources affairs policy yearly in consultation with management
o Supervise subordinates in all administration arena
o Coordinate, administer and prepare company policy manual in conjunction with management directives and other specialized input and its updates
3. Act as Recruitment Officer
Covering:
• Al Riyash Trading
• Nijaracraft Furniture & Joinery
• Al Riyash Interior
• Al Sager Industries
• Lighting System Co.
• ICON International
o Coordinate and prepare all recruitment needs by all group members, formalize organization, pay level and generate job description brief to each candidate position
o Develop recruitment search through various means inclusive of direct contracts/recruitment agencies (local & International), direct advertisement and through web allocations
o Develop proper filing for all posts and candidates
o Conducts, manage interview and conclusion result by the concerned senior party
o Administer the recruitment process inclusive of contacts, Government formalities and candidate reallocation
o Provide employee induction/orientation upon joining
4. Government Affairs Administration & Coordination
Covering:
• Nijaracraft Furniture & Joinery
• Al Sager Industries
o Maintain, administer and update all the related licenses by government authorities inclusive of :
Public Authority of Industry
Kuwait Municipality and Kuwait Fire Brigade
Public Authority for Environment
Ministry of Commerce and Industry
Kuwait Chamber of Commerce
Ministry of Social Affairs and Labor
o Attend, coordinate and follow all various concerns o company facilities, operation and personnel with all other governmental or semi-governmental authorities
o Register and update the company entity with all major government or non-government sector for future business development
o Translate, transmit, administer and follow all related tenders, bids and coordinate with others for the necessary planning, fulfilling information, technical or financial to be allocated for each tender and bid
o Maintain the custody of all necessary certificate, communication related to the above activities.
Grade: Good
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