hemant kumar rajapal, Air Operation – Executive

hemant kumar rajapal

Air Operation – Executive

Freight Systems India Pvt Ltd

Location
India
Education
Bachelor's degree, Computer science
Experience
6 years, 2 Months

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Work Experience

Total years of experience :6 years, 2 Months

Air Operation – Executive at Freight Systems India Pvt Ltd
  • India
  • November 2013 to May 2015

Handling Chennai Air freight Division
Preparing shipment related documents. ( MAWB/ MBL, HAWB /HBL, Manifest & other dox )
Getting rates from airlines
Pre-alert to agents & Shipment update to Customer
Communication with shipper, agent, buying agent & airlines
Track the shipments and update to agent / shipper / buying agent on timely basis
Update monthly air freight rates to agent & attend daily air freight enquiries
DDU / DDP shipment follow up
Co-ordination with All India branches
Preparing All India Tonnage report, Key customers DSR on daily basis
Taking care of key customers in air freight.
Finalising customer & Agent invoices
Verifying Airline Cargo Sales Report with actual rates.

Backoffice –Executive at Worldwide Logistics India Pvt Ltd
  • India
  • March 2011 to October 2013

Preparing All India shipment related documents
Sending pre-alert to agents
Communication with shipper, agent, buying agent & airlines
Update monthly air freight rates to agent & attend daily air freight enquiries
Co-ordination with All India branches
Preparing All India Tonnage report, Key customers DSR on daily basis
Taking care of key customers in air product
Assisting Accounts Team in preparing the Local & International Invoices
Assisting manager to execute the task on time

CSR at First Source Solutions
  • India
  • April 2009 to February 2011

Giving the information to the Airtel Postpaid Customers
Attending queries and complaints of customers
Giving the resolution to the customer & convincing the customer

Air Operation – Executive at Verifying Transporter
  • May 2015 to

Handling Chennai Air freight Division
Preparing shipment related documents. ( MAWB/ MBL, HAWB /HBL, Manifest & other dox )
Getting rates from airlines
Pre-alert to agents & Shipment update to Customer
Communication with shipper, agent, buying agent & airlines
Track the shipments and update to agent / shipper / buying agent on timely basis
Update monthly air freight rates to agent & attend daily air freight enquiries
DDU / DDP shipment follow up
Co-ordination with All India branches
Taking care of key customers in air freight.
Verifying Airline Cargo Sales Report with actual rates.
Verifying Transporter, CHA bills with their quotation.

  • to

Air freight Operation Skills & Knowledge :
Preparing shipment related documents. ( MAWB/ MBL, HAWB /HBL, Manifest & other dox )
Pre-alert to agents & shipment update to customer.
Communication with shipper, agent, sub - agent, buying agent & airlines
Track the shipments and update to agent / shipper / buying agent on timely basis
Getting rates from airlines
Update monthly air freight rates to agent & attend daily air freight enquiries
DDU / DDP shipment follow up
Co-ordination with All India branches
Preparing All India Tonnage report, Key customers DSR on daily basis
Taking care of key customers in air freight.
Finalising customer & Agent invoices
Assisting manager to execute the task on time
Verifying Airline Cargo Sales Report.
Attending customer queries & complaints
Verifying Transporter, CHA bills with their quotation.
Giving the solution to the customer & convincing the customer

Education

Bachelor's degree, Computer science
  • at Guru Nanak CollegeMadras UniversityMadras University
  • January 2007

in

Master's degree, Computer science
  • at Guru Nanak CollegeMadras UniversityMadras University
  • January 2007

in

Master's degree, Computer science
  • at Guru Nanak CollegeMadras UniversityMadras University
  • January 2007

in

Specialties & Skills

LANGUAGES
MICROSOFT EXCEL
MICROSOFT WINDOWS
MICROSOFT WORD
OPERATING SYSTEMS

Languages

English
Intermediate