Hend Saleh

o SAP (ERP system)
• SAP Permission and access control
• Designing roles and profiles for the users of the system
• Monitoring access of the users on the system
• Setting up policies for access and creation of access
• Setting up forms for acquiring access
• Clean up of critical access
• Managing licenses and Audits

o Company Website Project
• Design and scope (outline, target audience, appearance, message )
• Approach vendors and receiving proposals
• Analysis of proposals
• Setting budget
• Managing setting up the website
• Managing the website content
• Website launch

o Company Payroll System Project
• Design and scope of the project
• Researching deliverables
• Proposal of workflows and approval methods and the system in line with DOA and HR regulations
• Discuss the project with heads of department and the CEO
• Assigning timeline and deliverables
• Follow up on project completion

o Company Communication
• Company Communication Strategy
• Setup stakeholder’s matrix
• Communication Objectives
• Tone of voice and style
• Vision, Mission and Values

• Company Branding Strategy
• Designing the scope and deliverable of the project
• Approaching branding agencies for proposals and insight
• Design a proposal for the objectives of the branding strategy for the company
• Brand Rollout

• Video and Imagery
• Setting up a proposal for the need and objectives of having Video’s and Images for the Company
• Coming up with the story and concept behind the video and Images to be taken
• Manage the Photographers and Camera Men
• Setting up the photo shoots and Interviews
• Press Tours
• Setting up visit tours for the press of the facility
• Crisis Management
• Setup the Crisis management protocol

• Events
• Najah Career Fair
• Dubai Air Show
• Strata Graduations
• Global Aerospace Summit Abu Dhabi
• National Day
• Sponsorship

o Creating User ID’s on active Directory and mail server, as well as security group management and network storage management
o Training employees on new applications
o Maintaining of Mail Server Backups
o Assisting in project management
o Database Backup and Restoration
o Motoring network security and firewall functions
o Management of audio systems and display systems
o Helpdesk tasks
o Contributing to the overall strategy of the department
o Documentation generation
o Creating Security Polices, and custom tailoring them to the needs of the organization
o Communication with existing vendors and following up
o Meeting with potential vendors, analyzing their proposals and choosing the best option that agrees with the direction of the Counsel
o Generating forms and conducting surveys and analyzing the results of the information gathered
o Monitoring and overseeing instillation of K2 workflow applications

o Designing roles and authorizations
o Assigning roles and authorizations
o Monitoring and cleaning the system
o Troubleshooting and diagnosing
o Change Management, rollout planning and execution
o Analysis and testing
o Maintaining the security and the integrity of the system
o Creating, maintaining and closing case logs

o Supporting the help desk and responding to problems.
o Working with support on the networking area
o Built and configured desktops and laptops
o Worked on the intranet system