Hend Altaweel

Please see attched cv

Departmental Policies: Provides employees with information related to HR Policy application & answers all their questions regarding its implications on them.
Employee Records Management: Maintain records of employees’ dependents, school records for education assistance purposes; ensures that all entries are accurate and schools are paid on time, as per invoices received; for employees whose education assistance entitlements are less than the amount being paid to the school, initiates deduction from employees’ salaries as appropriate; provide information to Finance department as appropriate. Register/ update/ cancel with AXA Insurance in Qatar; processes reimbursement of medical claims; checks invoices from QP Medical for accuracy and passes on to Finance Department indicating Cost Center Allocations; coordinates with Al Koot Insurance to receive AXA cards, cheques, etc.
Payroll Processing: Assists in payroll administration; checks all entries to ensure that entries are correct and all employee claims/entitlements are accurate as per HR Policy; important areas include basic salary, approved allowances, overtime payments when applicable and as approved by the Overtime Review Committee, ensuring employee category is accurate, e.g. shift/non-shift employees and claims against applicable benefits entitlements.
Employee Benefits: Processes all kinds of loan requests from employees; ensures that all necessary documentation and approvals are complete and is in line with the HR Policy; advises employees of loan approvals and finance department for payment.
Prepares/compiles documentation for off-cycle payments to employees; payments include reimbursement claims including unaccompanied freight for
mobilization/repatriation, once-off payments such as furniture allowance and mobile phone allowance for mobile device etc. Ensures that payment amounts are correct as per entitlements of employees according to HR policy and all required approvals have been received. In cases where process flows require involvement of other departments, coordinates with concerned personnel to ensure that payments are processed as per approved procedures and timing.
Arranging First Arrival Departure Air tickets and Airfreight Movement from Doha/Point of Origin as per the HR Policy guidelines. Preparing approvals for such process from the HR Management. Assist employees’ with the same during Final Departure from ORYX GTL. Process.
SAP Updates: Actions new hires processes; receives files from recruitment, inputs employee information into SAP database, registers employees with AXA (Al Koot Insurance), prepares employment contracts, assists employees with opening of bank accounts for salary transfers and other financial transactions, arranges salary advances and reimbursement of claims, issues employee IDs, and conducts initial HR briefing as required.
Processes all kinds of leave requests; ensures that all necessary documentation and Approvals are complete and requests are in line with HR Policy; Maintain records of all leaves and absences from work; for leave requests that entail air tickets or whenever else employees or dependents are eligible for air fare.
Processes employee termination; receives documentation, makes calculations for ESB Entitlements, checks system for employees’ liabilities; prepares letters etc. for information to employees regarding their final settlement; inputs all such data and employees’ last working day information into the SAP Database; informs Finance Dept. for payments etc.
General Correspondence: Prepares all kinds of letters/memos/reports for internal and external correspondence; one important monthly report is the report containing details of Qatari employees pension deductions for Finance Dept. and the Pension Authority.
Staff Reports: Prepares all kinds of letters/memos/reports for internal and external correspondence.

Date: From June 2011 - Current.

Qatar Petroleum
Admin Assistant I, Halul Terminal Administration Department.

Job Description:

- Provides clerical and general administrative support of the department, types a variety of documents like: memo. Faxes, MOMs, etc.
- Carries out typing a verity of materials, such as memo, reports, circulars, agenda, minutes of meetings, file notes, faxes, job description, etc.
- Answers the telephone calls, takes and conveys messages to Halul Terminal Administration.
- Dispatch and control all outgoing correspondence, documents, reports, contracts, from Division Heads.
- Coordinate with Human Resources Recruiting for promotions, recruitment, staff movements etc.
- Maintains and updates a comprehensive central filling system for the department. This include file for business correspondence, reports, faxes, circulars business journals, times sheets, periodicals and other operation documents.
- Maintain Offshore Helicopter booking for Halul Island via Helicopter Booking System, Arrange special flights for VIP’s as and when required. Provides the department with end of month summery report.
- Manages all administrations issues for Halul Terminal Offshore department such as leave schedules, exit permits, long service awards, timesheets etc.
- Coordinates with Human Resources Administration and Payrolls in Finance for issues related to different types of payments such as loans, compensation, overtime, family passages for staff.
- Coordinates with Human Resources Administration regarding the insurance (AXA) and government health cards for renewal and reimbursement.
- Acts as a focal point between the department and general Services for jobs related to maintenance services, transportation and office furniture.
- Coordinates with Medical Department for offshore fitness, sick leaves etc.
- Follow up with Managing Director office for Duty visit approvals.

- Provides clerical and general administrative support of the department, types a variety of documents like: memo. Faxes, MOMs, etc.
- Carries out typing a verity of materials, such as memo, reports, circulars, agenda, minutes of meetings, file notes, faxes, job description, etc.
- Answers the telephone calls, takes and conveys messages to Halul Terminal Administration.
- Dispatch and control all outgoing correspondence, documents, reports, contracts, from Division Heads.
- Coordinate with Human Resources Recruiting for promotions, recruitment, staff movements etc.
- Maintains and updates a comprehensive central filling system for the department. This include file for business correspondence, reports, faxes, circulars business journals, times sheets, periodicals and other operation documents.
- Maintain Offshore Helicopter booking for Halul Island via Helicopter Booking System, Arrange special flights for VIP’s as and when required. Provides the department with end of month summery report.
- Manages all administrations issues for Halul Terminal Offshore department such as leave schedules, exit permits, long service awards, timesheets etc.
- Coordinates with Human Resources Administration and Payrolls in Finance for issues related to different types of payments such as loans, compensation, overtime, family passages for staff.

Acting Community Support Supervisor (Support Services Directorate).

Job Description:
- Responsible for planning, monitoring & controlling the department budget (Capex & Opex) expenses.
- Focal point between the department & Finance for all issues related to Petty Cash, Credit Card & other payments.
- Prepare the material requisition through the oracle system; follow up the orders with the martial & contracting department.
- Responsible for prepare department yearly budget .Coordinates events; maintains inventory; and maintains equipment, furniture & supplies.
- Coordinates event set-ups, tear-downs, and room changeovers; Assists with conducting needs assessment and evaluation.
- Assists with research for Community Support responsibilities and activities.
- Schedules and coordinate social activities.
- Contributes to the development of the Community Support-managed facilities & activities.
- Assists with marketing events.
- Maintains positive contact with Education City community members visiting Community Support-managed facilities.
- Develops and implements Education City community social activities programming.
- Assists with supervision of Community Support-managed facilities
- Provides assistance to Community Support visitors.
- Assists in coordination of support services for the Recreation and Community Services.
- Working professionally in the oracle system.
- Other duties as assigned.

Date: From Feb 2005 - Jan 2006.
Qatar Foundation
Helpline Operator (Facilities Management Department)
Job Description:
• Receive calls from end user.
• Prepare Work Requests & Material requests.
• Assign calls for contractor.
• Follow-up calls.
• Update & complete requests in the system.
• Prepare supervisors reports & the weekly reports.
• Prepare material requisition through the oracle system.

Date: From Oct 2001 - Mar 2004.
Middest Data Systems

- Spare Parts Coordinator in (IT Department)
- Logistic & Purchasing Coordinator (Administration Department).
Job Description:

-Prepare Orders, Invoices & Delivery notes.
-Follow-up shipments
-Clear the shipments
-Checking supplier’s invoices & compare with the original orders.
-All the Finance and Logistic transactions related of hp & Compaq spare parts.
-Responsible for the spare part inventory.

Knowledge Skills and Experience:
- Knowledge and experience using Microsoft Office applications and desktop publishing software.
-Demonstr ated organizational skills with attention to detail and the ability to work flexible work schedules including weekends and evening as needed.
- Ability to work under pressure to meet deadlines and objectives.
- Create data and information-driven presentations.
- Excellent internet and other resource research skills
- Ability to collect, analyzes, and prepares data for reports and briefs.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.