General Manager
Beyond Travel
Total years of experience :25 years, 5 Months
1- contracts
2- compagny setup
3- sales and marketing plan
4- aviation
5- holidays IB/OB
6- Qulity control for visa section
7- staff performanc
8- managing for 8 staff from multiple nationality
9- corporates dealer....etc
• Plan and sell transportations, accommodations, insurance and other travel services
• Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
• Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
• Book transportation, make hotel reservations and collect payment/fees
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Deal with occurring travel problems, complaints or refunds
• Attend travel seminars to remain updated with tourism trends
• Enter data into our software and maintain client files
• Network with tour operators
• Maintain statistical and financial records
• Meet profit and sales targets
14 YEARS AT TICKTING (Ticketing, Reservation, Tourism, Airlines)
Aviation manager - Rak airways
From 1 Dec 2010 until Now
Assistance country manager - Nas air
From 5 Mar 2009 till end of Nov 2010
* Senior Counter - AFRIQYAH AIRWAYS
*Reservation supervisor - Wings tours
Jan 2005 till Oct 2006
* Reservation supervisor -FLAMINGO TRAVEL
1Dec1999 till Dec 2004
SKILLS
* Amadeus
* Galileo
* Saper
* IATA Course via Egypt air Training
* ISTA Course via Amadeus
* Computer skills
* Microsoft Office
* Internet research
* Internet communications
Other qualifications
• Diploma in human & Resource
• Diploma in Studies in the diplomatic since • Course in media and photo shop
• Course Business Administration
BACALERUS TOURISM&HOTLE June 1998-1999 HIGH GRADUATION ( Helwan University)
Ticketing and aviation and operation Holidays Sales and marketing Revenue system analysis