Hend Mostafa, Senior System Administrator

Hend Mostafa

Senior System Administrator

Raya Data Center

Location
Egypt - Cairo
Education
Bachelor's degree, Electrical department
Experience
14 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :14 years, 7 Months

Senior System Administrator at Raya Data Center
  • Egypt - Cairo
  • My current job since January 2013

- Virtualization Administrator in step1 private cloud.
- Manage Hosting Environment using Website Panel.
- Backup/Restore Administrator (Backup Exec, Veeam).
- The responsible for the Company Public DNS.
- Active Directory, File Servers, Print Servers and Microsoft Exchange Administrator.
- SCCM, SCOM Administrator.
- Service Desk “Manage Engine” Administrator.
- Kaspersky Server Administrator.
- Linux Administration background.
- Member in ISO 20000 achiever Team.
- Member in DR Team and member in the team that will achieve ISO 22301.

IT Administrator in the IT helpdesk team at RAYA Holding
  • Egypt
  • January 2011 to December 2012

- Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
- Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Prepares evaluations of software or hardware, and recommend improvements or upgrades.
- Installs & Maintains special applications (Hits, BMC Remedy, RMS, Oracle discoverer and etc ).
- Assign follow me access Chips to employees access card using Equitrac Express.
- Creates Call Visor Reports using Microsoft Office Access 2003.
- Share point and FTP first line administration.
- Responsible for Raya Data Center knowledge base, User Guide and the Operation guide for the all IT department operations.
- Follows the ISMS policies, procedures and all other ISMS requirements & maintains for all system.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

Technical Support Agent at linkdotnet
  • Egypt - Cairo
  • February 2010 to December 2010

-Assist in the operation and troubleshooting of LINKdotNET campus-wide network.
- On-Call for any technical problem or any disaster that might happen any time.
- Troubleshoots and solves network problems to all connected users remotely.
- Acts as network user support, and assists the senior staff in handling higher level network problems.
- Maintains records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Helps in the operation of Video conferencing and streaming.
- Participates in the general schedules for any system and/or networking activities.

Trainee at Ministry of Militry Production
  • Egypt - Cairo
  • January 2010 to March 2010

Gained an experience in fiber optical network design and deal with its devices like OTDR, splicer, and cable analyzer, deal with cable meter for copper cables, VHDL then implementation upon FPGA and Cryptography.

Trainee at Mobinil
  • Egypt - Cairo
  • August 2008 to September 2008

work in Data network department
Gained an experience in Networks & CCNA overview.
then work in Supervision department
Gained an experience in the core operation NSS (network & switching subsystem).

Trainee at Gasco
  • Egypt - Cairo
  • July 2008 to August 2008

in the fiber optic team

Education

Bachelor's degree, Electrical department
  • at Ain Shams University
  • August 2009

Specialties & Skills

Microsoft Technologies
Active Directory
System Administration
Backup Exec
File Servers
Networking (CCNA)
GSM / GPRS
CDMA / UMTS
VHDL programming
Drive Test
LTE technology
Fiber Optics Networks
Veeam Backup
Microsoft Active Directory
Microsoft Exchange
Symantec Backup Exec
Website Panel

Languages

English
Expert