Henry Kasozi, Front Office Executive

Henry Kasozi

Front Office Executive

Golden Tulip Canaan Kampala

Location
Uganda - Kampala
Education
Diploma, Hotel Management
Experience
1 years, 1 Months

Share My Profile

Block User


Work Experience

Total years of experience :1 years, 1 Months

Front Office Executive at Golden Tulip Canaan Kampala
  • Uganda - Kampala
  • December 2018 to December 2019

• A front office executive is responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department.
• A front office executive is responsible for greeting the visitors at the office. Registering their names and contact details.
• A front office executive is responsible for maintenance of important documents, files and records in an organized manner.
• A front office executive is responsible for providing assistance to the heads in the administration department.
• A front office executive is responsible for keeping all the stationary items in the organization up to date and order for fresh stock.
• A front office executive is responsible for supervising the housekeeping department and ensuring that all the items are there in the stock.
• A front office executive is responsible for attending to a visitor or customer present physically at office.
• A front office executive is sometimes responsible for providing information about the services and products of the organization.
• A front office executive is responsible for adhering to all the safety procedures and keeping the management informed about any kind of unsafe situation.
• A front office executive is responsible for attending meetings and trainings as per requirement.
• A front office executive is responsible for conferring and coordinating with other departments.

Education

Diploma, Hotel Management
  • at Utalii Collage Kenya
  • October 2009

Ensuring customer service techniques are well applied and housekeeping and Front Office techniques.

Specialties & Skills

Guest Service
Destination Management
Credit Counseling
Respect
 Leadership, coaching and mentoring – Ability to motivate and train others.  Active listening.  R
Open Minded.
Customer Service
Confidence
Empathy

Languages

English
Expert

Training and Certifications

The Basic Fire Safety and Rescue Corse (Training)
Training Institute:
Pearl Of Africa Hotel
Date Attended:
May 2018
Duration:
8 hours
Hospitality (Training)
Training Institute:
Safety and Security
Date Attended:
May 2017
Duration:
8 hours

Hobbies

  • creating friends
    This is my best hobby because in life there is no way a person can live without any need or want . Sometimes the people that we are related with fail to help u in some areas but a friend will always be there for you.I will never forget when a motorist who always pickup from work got a problem with his wife who was almost bleeding to death came to my home looking for help.