Hephson John

Strategic planning of CNC dept, Marketing communication, Promotional activities, Business Development, Service Manager

Company Profile:
Kusters Engineering India is a branch office of Kusters Engineering B.V. Netherlands, the world leader in manufacturing Classified Waste & Currency Destruction Systems. The Indian office carries out all its business activities in the Asia and Africa.

Job Profile:
•Team leader of Electrical and Mechanical Engineers to cater all the service and application activities for the Projects in the West India.
•Responsible for the Factory Testing and Commissioning/SAT of various Electromechanical Projects in Asia and Africa.
•Responsible for Conducting Technical training and presentation for the on-site staffs.
•Co-ordination of R&D activities in Mumbai office in co-operation with the principals in Netherlands.
•Technical Consultant to the Service & Product Help desk for Asia-Pacific region

Accomplishments:
•Engineered, tested and executed Factory acceptance tests for different projects at the parent company in Netherlands.
- Projects consist of PLC based control Panels, Touch screens, Motors, Pneumatics, Hydraulics etc.
- Familiar with Logic diagrams, Wiring Schematics, Control Systems, Electrical and Mechanical drawings etc.
•Commissioned Electromechanical Plants/Systems like Currency Disintegration Systems and Coin Crushing Systems in various offices of Reserve Bank of India and in the Central Banks of other countries like Egypt, Indonesia, South Korea etc.
•Installed various desktop sized coin processing systems like Coin Counters, Coin Sorters etc.
•Managed and Executed the Proactive, Preventive and Emergency Maintenances for the systems in the Zone by effective Interaction with customers.

Skills:
•PLC based control Panel Design, Testing and Integration.
•Commissioning of Electro-mechanical / Industrial Projects.
•PLC Programming (Working knowledge in S7, and Moeller S40)
•Graphical User Interface Design (Working knowledge in design of Moeller Touch Panels)

Job Profile:
•Maintenance in-charge of the Systems installed in the South zone
•Supervised a two-member team responsible for the daily systems operation in RBI Bangalore



Apprenticeship

Gained experience in Card level and system testing of the C-DOT Electronic Switching equipments, viz., Main Automatic Exchange, Rural Automatic Exchange and PABX.
•Gained Good working knowledge in ISO 9002 Standards.

MEI is a subsidiary of Mitsubishi Electric Corporation (MELCO) - Japan, a leading organization having wide range of products and services all over the world.
Numeric Control Division of MEI handle all the sales and after sales activities of the CNC, Servos and related products in the Machine Tool Industry in India. OEMs of Mitsubishi in India include Yamazaki Mazak, Moriseiki, Citizen, BFW etc...

Job Profile:
•Manage the Pan India operations of CNC Service technically and administratively.
•Handle the ‘Front’ responsibility to provide Customer Service/Support in Mitsubishi MELDAS CNC products available in both Indian & Foreign Machine Tool Builders (OEMs).
•In-charge of South India & in Sri Lanka for above activity.
•OEMs include BFW, Mazak, Moriseiki, Citizen, Taiwanese machines etc.
•Responsible for various Maintenance contracts and to ensure the trouble free operation of NC and related systems by effective communications with Dealers and MTBs/OEMs.
•Plan and Schedule Trainings and presentation for Dealers, MTBs and Customers.
•Involve in the planning & execution of CNC business development activities.
•Warehouse Management for Service Spare parts.

Accomplishments:
•Got trained on products and services from MELCO Japan, Mitsubishi Electric Singapore etc.
Products include
•Mitsubishi Numeric Controls, Servo Drives/Motors, Spindle systems etc.
•Actively involved in building Pan India Service team.
•Successfully started various service activities like:-
- Warranty Contracts with OEMs
- Extended warranty contracts with Customers
- In-house repair activities