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Hesham Ahmed, Rental Sales Agent

Hesham Ahmed

Rental Sales Agent·Abou Ghaly Motors

Egypt

Bachelor's degree, Management Information Systems

Work experience

Total years of experience: 12 years, 1 months

Rental Sales Agent

February 2016 - Present

Abou Ghaly Motors

Cairo, Egypt

February 2016 - Present

Helping Customers rent the right vehicle that fulfill their needs.
Following up on customers who already rented to check if they have good experience with the company.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Customer Service Avisor

October 2015 - January 2016

Vodafone international Services, UK Account

Cairo, Egypt

October 2015 - January 2016

Technical network Support for customers all over the UK.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Customer Service Advisor

February 2013 - May 2014

Teleperformance Group

Cairo, Egypt

February 2013 - May 2014

Technical support for network, hardware issues for Wind Mobile customers in Canada.
Quality Coach on loan for 6 months to make sure we deliver the best customer experience ever.

Company industry:
Telecommunications
Job role:
Support Services

Education

El Shorouk Academy

October 2013

October 2013

Bachelor's degree, Management Information Systems

Egypt

Egyptian Language School

June 2009

June 2009

High school or equivalent, General Secondary Certificate

Egypt

GPA (percentage): 80%

GPA (percentage): 80%

Skills

Customer Experience

Expert

Microsoft Office Applications

Expert

Microsoft Office

Intermediate

Customer Experience

Expert

Microsoft Office Applications

Expert

Languages

English

Expert

Hobbies and interests

Risk Sports

OCTOBER 2015 Contributed as a Chief Assistant Marshall with Red bull; CPD. OCTOBER 2014 Contributed as a Chief Assistant Marshall with Red bull; CPD.