Ahmad Nagy

 IDENTIFIES BUSINESS OPPORTUNITIES BY IDENTIFYING PROSPECTS AND EVALUATING THEIR POSITION IN THE INDUSTRY;

RESEARCHING AND ANALYZING SALES OPTIONS.

 SELLS LOGISTICAL SERVICES BY ESTABLISHING CONTACT AND DEVELOPING RELATIONSHIPS WITH PROSPECTS;
RECOMMENDING SOLUTIONS.

 MAINTAINS RELATIONSHIPS WITH CLIENTS BY PROVIDING SUPPORT, INFORMATION, AND GUIDANCE; RESEARCHING
AND RECOMMENDING NEW OPPORTUNITIES; RECOMMENDING PROFIT AND SERVICE IMPROVEMENTS.

 IDENTIFIES SERVICE IMPROVEMENTS OR NEW POSSIBLE SERVICES BY REMAINING CURRENT ON INDUSTRY TRENDS,
MARKET ACTIVITIES, AND COMPETITORS.

 PREPARES REPORTS BY COLLECTING, ANALYZING, AND SUMMARIZING INFORMATION.

 MAINTAINS QUALITY SERVICE BY ESTABLISHING AND ENFORCING ORGANIZATION STANDARDS.

 CONTRIBUTES TO TEAM EFFORT BY ACCOMPLISHING RELATED RESULTS AS NEEDED.

 PERFORM ALL OF THE BASIC DUTIES LIKE DIRECTING PHONE CALLS, FILING AND REPLYING TO FAXES AND ANSWERING MAIL.

 STEP IN TO TAKE OVER THE DUTIES OF A COLLEAGUE THAT HAS NOT COME IN TO WORK FOR THE DAY.

 MAKE SURE THAT ALL FILES, PAPERS AND DOCUMENTS ARE CONFIDENTIAL, ESPECIAL THE GUESTS INFORMATION AND BILLING TRANSACTIONS.

 PREPARING INVOICES, FILING, UPDATING MAIL, DATABASE SYSTEMS WORK, INVENTORY, DATE ENTRY AND PHOTOCOPYING.

 CHECK GUESTS IN AND OUT USING THE PROTEL “CLOUD HOTEL MANAGEMENT”

 ARRANGE TRAVEL FOR GUESTS, ADVISE THEM ON WHERE TO GO, WHAT TO SEE AND WHERE TO EAT.


 LOGGING THE GUESTS DETAILS INTO THE CID SYSTEM AND UPDATING THE SAME FOR EVERY CHECK‐IN AND CHECK‐OUT.

 RETRIEVING REPORTS FROM CID SYSTEM ON DAILY BASIS TO CONFIRM THE INFORMATION LOGGED IS ACCURATE AND
MATCHING THE NUMBER OF ROOMS OCCUPIED WITHOUT ANY DISCREPANCIES TO AVOID ANY PENALTIES THAT MAY
OCCUR TO THE HOTEL
OBJECTIVE
SYNOPSIS.
 UPDATING THE DTCM (DEPARTMENT OF TOURISM AND COMMERCE MARKETING) WITH ALL THE GUESTS DETAILS
UPON CHECK‐IN AND CHECK‐OUT

 PROVIDE DIRECT CUSTOMER SERVICES BY INFORMING THEM OF PRODUCTS AND SERVICES.

 IDENTIFY SALES OPPORTUNITIES AND FOLLOW UP ON EXISTING ACCOUNTS FOR BUSINESS DEVELOPMENT.

 EXPLAIN PRODUCTS’ VALUE AND CAPABILITIES TO CUSTOMERS.

 HANDLE AND RESOLVE CUSTOMERS’ COMPLAINTS.

 RESEARCH SOURCES IN ORDER TO DEVELOP NEW BUSINESS CONNECTIONS.

 TELESALES AND MARKETING TO PROMOTE OUR SERVICES.

 NEGOTIATE AND CLOSE DEALS BY SELLING THE OFFERED PRODUCTS AND SERVICES.

 BUILD A GOOD RELATIONSHIP WITH CLIENTS TO ENSURE BUSINESS CONTINUITY.

 PROVIDE CUSTOMERS WITH QUOTATIONS.

 DEMONSTRATING/PRESENTING PRODUCTS.

Detail-oriented worker with administrative experience
Independently handling incoming and outgoing correspondence with clients & suppliers.
Day to day administrative duties.
Meet and greet customers visiting showroom and offering the best selection fitting their requirements and proposing other options with detailed explanation.