Teller / Data Processing Junior Officer / Relationship Officer / Senior Officer / Area In Charge
Oman Uae Exchange / Uae Exchange
Total years of experience :5 years, 3 Months
A dynamic professional with more than 7 years of rich experience in Data processing, Cashier (Teller), Business development, Relationship management, Area In Charge.
Acquires a clear understanding of payroll industry, technology and trends with distinction of instituting new practices to achieve business excellence.
Preparing the amendments & cancellation of transaction made by customer
Attending meeting with branch heads training new staff
Sending the transaction through telex, fax and online to banks
Proven expertise in multitasking, prioritizing tasks and establishing relationship with multicultural clients. Helping to resolve customer complaints
Preparing BACS and TT payments using the online bank system.
Undertaking till balancing & administration activities in an efficient manner.
Excellent in managing multiple clients and delivering the knowledge solutions for business problems process on the payroll domain by achieving delivery & service quality norms
An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities.
Possess a flexible & detail oriented attitude.
The Growth Path:
As Data processing Assistant/ Junior Officer
Feb’07 - Apr 10
As Cashier (Teller) July’06 - Feb’07
As Data processing Assistant (Junior Officer) (3 Feb 2007\18 Apr 2010)
Handling the proper transaction through Remittance Dept
Sending the transaction through telex, fax and online to banks
Handling the branches calls and taking care of their needs
Increasing the daily limits of branches by calling to western union
Calling to banks in case of any issue related to transaction
Preparing the amendments of transaction made by customer
Preparing the cancellation letter if any remitter request
Filing the important documents for maintaining the records
Handling branch queries
Attending meeting with branch heads
Training new staff and helping them
As Cashier (25 July 2006 \ 2 Feb 2007)
Providing customers a personalized, friendly and efficient cashiering service.
Responsible for the accurate and timely allocation of cash.
In charge of daily cashbook management and also bank reconciliations.
Banking a large volume of cheque and cash daily.
Identifying potential sales leads and referring them to colleagues.
Recording of monies received and paid out.
Preparing BACS and TT payments using the online bank system.
Undertaking till balancing & administration activities in an efficient manner.
Helping to resolve customer complaints.
Training new cashiers. Sorting, counting, and wrapping currency and coins.
Compiling and maintaining monetary and also non-monetary reports and records.
Balancing cash in the till with receipts.
The Growth Path:
Relationship Officer July’10 - Feb’11
Territory Sales Executive (Corporate) Feb’11 - Feb’12
Senior Relationship Officer Mar’12 - Jan’13
Area In Charge Sharjah Feb’13 - Till date
The Uae Exchange best performer award certificate 2011 for Sharjah region
Key Highlights
As Area In Charge - Sales, Smart Pay Solutions, Sharjah
Handling the assign branches of Sharjah area for producing excellent business
Update and analyze the market intelligence and provide necessary inputs to the Region Sales Manager (RSM).
Training for the new staff
Doing the presentation for getting the business from the A Grade companies
Motivating and Guiding the team members and branch staff for getting excellent business
Conducting CSR (Corporate Social Responsibility) Activities with new and old companies
Conducting Meeting’s with Branch Head and Zonal Head to improve branch level service
As Senior Officer Smart Pay Solutions, Sharjah
Acquisition of client from the assigned market & achieving the given target.