Senior Auditor
Ernst&Young
Total years of experience :13 years, 7 Months
-Develop and maintain productive working relationships with audit client personnel, assess audit clients' satisfaction and proactively maintain contact with the audit client throughout the year
-Direct field work, inform supervisors of the audit engagement status and manage assurance staff performance
-Demonstrate a thorough understanding of complex accounting and auditing concepts and apply them to client situations
-Develop people through effectively delegating audit tasks and providing guidance to assurance staff
Provide performance feedback, training and performance reviews for assurance staff
-Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views
Foster an efficient, innovative and team-oriented work environment
-Use technology to continually learn, share knowledge with assurance team members and enhance service delivery
-Develop an understanding of EY's service lines and actively seek/encourage assurance team members to contribute ideas and identify opportunities to apply the firm's services
SAUDI ARABIAN AIRLINES Riyadh, Saudi Arabia
Customer Services Agent - Reservations call center
June 2003 - December 2005
• Provided support and service via phone
• Built a rapport with different customers
• Identified voice skills and how to enhance good telephone presentation
CLARK UNIVERSITY GRADUATE SCHOOL OF MANAGEMENT Worcester, MA Master of Business Administration in Accounting December 2012 • GPA: 3.65 • Received full scholarship from the Saudi Arabian Government Relevant Coursework: Financial Accounting and Reporting I, Financial and Operational Audit, Advanced Accounting
THE UNIVERSITY OF TAMPA Tampa, FL Bachelor of Science in Accounting, Cum Laude December 2010 • GPA: 3.64 • Received full scholarship from the Saudi Arabian Government