Hesham Hussien Younis Elshaer, Railway Station Operations Master

Hesham Hussien Younis Elshaer

Railway Station Operations Master

ratp dev mobility Cairo

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, fair
Expérience
9 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 11 Mois

Railway Station Operations Master à ratp dev mobility Cairo
  • Egypte - Le Caire
  • Je travaille ici depuis mai 2021

station operation Master

Assistant Sales Manager à artistico offices
  • Egypte - Le Caire
  • septembre 2019 à août 2022

Perform post-sale account management and generate additional sales based on client needs.
Manage existing sales leads and opportunities before initiating contact with required sales person.
Responsible for supporting all sales roles and providing stewardship over the daily internal sales processes.
Follow up with customers for orders as per submitted offers.
Assist sales department to generate new inquiries based on the available data base.

Admin and sales supervisor à KPM Khaled bin Mohammed Alattya
  • Qatar - Doha
  • décembre 2018 à août 2019

Supervises and coordinates the day to day activities of teams that ensure optimal functioning and maintenance of all building properties. Oversees installation, inspections, repairs, routine maintenance and troubleshooting of building systems including mechanical, electrical, . Tracks facilities service requests with applicable system and completes requests within established timelines and quality specifications. Maintains a safe and effective working environment. Trains team on policies and procedures. May coordinate work to be completed by contractors and skilled trades. Requires an associate's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions.

Admin & Facility management Supervisor à ABK
  • Qatar - Doha
  • mars 2016 à novembre 2018

 Supervises and coordinates the day to day activities of teams that ensure optimal functioning and maintenance of all building properties. Oversees installation, inspections, repairs, routine maintenance and troubleshooting of building systems including mechanical, electrical, . Tracks facilities service requests with applicable system and completes requests within established timelines and quality specifications. Maintains a safe and effective working environment. Trains team on policies and procedures. May coordinate work to be completed by contractors and skilled trades. Requires an associate's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions.
 Responsible For the Preparation of Daily Work Plan.
 Staff Training On the principles of customer service.
 Responsible for staff distribution in the workplace identified in accordance with the requirements of work.
 Recruit the new staff after interview as per the requirements.
 Report the Appraisal to management team .

Customer Service Supervisor à Alkhebra driving School
  • Qatar - Doha
  • octobre 2014 à septembre 2015

 Responsible For the Preparation of Daily Work Plan.
 Staff Training On the principles of customer service.
 Responsible for staff distribution in the workplace identified in accordance with the requirements of work.
 Managing and control work during day and responsible for making sure that we serve customer as will as we target.
 Responsible and Manage the Front disk aria and handle all functions including team, customer services, reports

Banquet à meridyan
  • Egypte
  • mars 1998 à octobre 1998

Handle wedding parties and support all hotel arias.
Take Orders from Clients and Make Suggestive Selling With Them &Support Waiters in Rush Times by Serve Food and Drinks to Guests on Time.

Éducation

Baccalauréat, fair
  • à faculty of law
  • juin 2004

faculty of law

Specialties & Skills

Surveillance
إدارة الأزمات
Team Management
البيع-حل امشكلات
good communication skills
team player
customer service supervisor
operation
problem solving

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

* (Certificat)
Date de la formation:
April 2008
Valide jusqu'à:
April 2008

Loisirs

  • Play Foot Ball-watching movies
    they always said that i am the headers