Hesham Hussien Younis Elshaer, Railway Station Operations Master

Hesham Hussien Younis Elshaer

Railway Station Operations Master

ratp dev mobility Cairo

Location
Egypt - Cairo
Education
Bachelor's degree, fair
Experience
10 years, 0 Months

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Work Experience

Total years of experience :10 years, 0 Months

Railway Station Operations Master at ratp dev mobility Cairo
  • Egypt - Cairo
  • My current job since May 2021

station operation Master

Assistant Sales Manager at artistico offices
  • Egypt - Cairo
  • September 2019 to August 2022

Perform post-sale account management and generate additional sales based on client needs.
Manage existing sales leads and opportunities before initiating contact with required sales person.
Responsible for supporting all sales roles and providing stewardship over the daily internal sales processes.
Follow up with customers for orders as per submitted offers.
Assist sales department to generate new inquiries based on the available data base.

Admin and sales supervisor at KPM Khaled bin Mohammed Alattya
  • Qatar - Doha
  • December 2018 to August 2019

Supervises and coordinates the day to day activities of teams that ensure optimal functioning and maintenance of all building properties. Oversees installation, inspections, repairs, routine maintenance and troubleshooting of building systems including mechanical, electrical, . Tracks facilities service requests with applicable system and completes requests within established timelines and quality specifications. Maintains a safe and effective working environment. Trains team on policies and procedures. May coordinate work to be completed by contractors and skilled trades. Requires an associate's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions.

Admin & Facility management Supervisor at ABK
  • Qatar - Doha
  • March 2016 to November 2018

 Supervises and coordinates the day to day activities of teams that ensure optimal functioning and maintenance of all building properties. Oversees installation, inspections, repairs, routine maintenance and troubleshooting of building systems including mechanical, electrical, . Tracks facilities service requests with applicable system and completes requests within established timelines and quality specifications. Maintains a safe and effective working environment. Trains team on policies and procedures. May coordinate work to be completed by contractors and skilled trades. Requires an associate's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions.
 Responsible For the Preparation of Daily Work Plan.
 Staff Training On the principles of customer service.
 Responsible for staff distribution in the workplace identified in accordance with the requirements of work.
 Recruit the new staff after interview as per the requirements.
 Report the Appraisal to management team .

Customer Service Supervisor at Alkhebra driving School
  • Qatar - Doha
  • October 2014 to September 2015

 Responsible For the Preparation of Daily Work Plan.
 Staff Training On the principles of customer service.
 Responsible for staff distribution in the workplace identified in accordance with the requirements of work.
 Managing and control work during day and responsible for making sure that we serve customer as will as we target.
 Responsible and Manage the Front disk aria and handle all functions including team, customer services, reports

Banquet at meridyan
  • Egypt
  • March 1998 to October 1998

Handle wedding parties and support all hotel arias.
Take Orders from Clients and Make Suggestive Selling With Them &Support Waiters in Rush Times by Serve Food and Drinks to Guests on Time.

Education

Bachelor's degree, fair
  • at faculty of law
  • June 2004

faculty of law

Specialties & Skills

Surveillance
إدارة الأزمات
Team Management
البيع-حل امشكلات
good communication skills
team player
customer service supervisor
operation
problem solving

Languages

Arabic
Expert
English
Expert

Training and Certifications

* (Certificate)
Date Attended:
April 2008
Valid Until:
April 2008

Hobbies

  • Play Foot Ball-watching movies
    they always said that i am the headers