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hesham fathallah, Director of operations

hesham fathallah

Director of operations·American

Oman

Diploma, pass

Work experience

Total years of experience: 32 years, 4 months

Director of operations

January 2014 - Present

American

Oman

January 2014 - Present

1. Responsible for planning strategic business objectives and implementing systems and processes to monitor and report on performance against agreed Key Performance Indicators across all the business sectors.
2. Responsible for driving the growth of revenue and profit margins.
3. Analyzing operating costs and efficiency
4. Implementing systems that reward good staff performance & competence, Reviewing and monitoring all budget and actual expenditure.
Motivating & providing strong leadership to all departments
5. Developing the company’s processes including operation, finance & marketing management
6. tracking costs, meeting sales, inventory control, and implementing the overall business plan

Company industry:
Food & Beverage Production
Job role:
Management

Chain Manager

May 2009 - March 2014

American

Amman, Jordan

May 2009 - March 2014

• Leadership That Gets Results & Driving the business to increase profits
• P&L Management, managing cost, Organization operations management and People Development
• I Never forget my responsibility (responsibility as much as an opportunity)
• Focus on the solution & opportunities’ not the problem Looking by details & Multi-tasking ability

• Strategic Planning and controlling change
• Feasibility studies and penetration plan base on market needs
• Performance management

Company industry:
Primary, Prep, & Secondary School
Job role:
Purchasing and Procurement

District Manager

March 1999 - May 2009

American

United Arab Emirates

March 1999 - May 2009

• Responsible for planning strategic business objectives and implementing
• Managing day-to-day activities, analyzing statistics and reading and writing reports
• Making Quality & safety regulations are followed
• systems and processes to monitor and report on performance against agreed Key Performance Indicators across all the business sectors.
• Responsible for driving the growth of revenue and profit margins.
• Analyzing operating costs and efficiency
• Implementing systems that reward good staff performance & competence, Reviewing and monitoring all budget and actual expenditure.
Motivating & providing strong leadership to all departments
• Developing the company’s processes including operation, finance & marketing management
• tracking costs, meeting sales, inventory control, and implementing the overall business plan

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Area Manager

January 1994 - January 1999

KUWAIT FOOD COMPANY AMERICANA

Kuwait

January 1994 - January 1999

•Responsible for driving the growth of revenue and profit margins.
•Analyzing operating costs and efficiency
•Implementing systems that reward good staff performance & competence, Reviewing and monitoring all budget and actual expenditure.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

Hotels instute

May 1987

May 1987

Diploma, pass

Egypt

Food , beverage & hospitality

Hotels institute

May 1987

May 1987

Diploma, food and beverage

Egypt

GPA (percentage): 80%

GPA (percentage): 80%

I’m graduated from Hotels institute in Cairo at 1987 -hospitality

Hotels and tourism institute

January 1987

January 1987

Diploma, Food & Beverage

Egypt

Food and beverage

Skills

Communications
Expert
Communications
Expert
Leadership
Expert
Leadership
Expert
Result Oriented
Expert
Result Oriented
Expert
Customer Focus
Expert
Customer Focus
Expert
Analysis
Expert
Analysis
Expert
PROCESS ENGINEERING
Expert
PROCESS ENGINEERING
Expert
PROFIT
Expert
PROFIT
Expert
STRATEGIC
Expert
STRATEGIC
Expert
DRIVING
Expert
DRIVING
Expert
effective communications
Expert
effective communications
Expert
leadership
Expert
leadership
Expert
peole development
Expert
peole development
Expert
BUDGETING
Expert
BUDGETING
Expert
PNL - results orinted
Expert
PNL - results orinted
Expert
Qulaity and food safety
Expert
Qulaity and food safety
Expert
• Operationally strong, financially aware and commercially astute
Expert
• Operationally strong, financially aware and commercially astute
Expert
• Strategic Planning
Expert
• Strategic Planning
Expert
Communications
Expert
Communications
Expert
Leadership
Expert
Leadership
Expert
Result Oriented
Expert
Result Oriented
Expert
Customer Focus
Expert
Customer Focus
Expert
Analysis
Expert
Analysis
Expert

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Bodybuilding