hesham fathallah, Director of operations

hesham fathallah

Director of operations

American

Location
Oman
Education
Diploma, pass
Experience
30 years, 4 Months

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Work Experience

Total years of experience :30 years, 4 Months

Director of operations at American
  • Oman
  • My current job since January 2014

1. Responsible for planning strategic business objectives and implementing systems and processes to monitor and report on performance against agreed Key Performance Indicators across all the business sectors.
2. Responsible for driving the growth of revenue and profit margins.
3. Analyzing operating costs and efficiency
4. Implementing systems that reward good staff performance & competence, Reviewing and monitoring all budget and actual expenditure.
Motivating & providing strong leadership to all departments
5. Developing the company’s processes including operation, finance & marketing management
6. tracking costs, meeting sales, inventory control, and implementing the overall business plan

Chain Manager at American
  • Jordan - Amman
  • May 2009 to March 2014

• Leadership That Gets Results & Driving the business to increase profits
• P&L Management, managing cost, Organization operations management and People Development
• I Never forget my responsibility (responsibility as much as an opportunity)
• Focus on the solution & opportunities’ not the problem Looking by details & Multi-tasking ability

• Strategic Planning and controlling change
• Feasibility studies and penetration plan base on market needs
• Performance management

District Manager at American
  • United Arab Emirates
  • March 1999 to May 2009

• Responsible for planning strategic business objectives and implementing
• Managing day-to-day activities, analyzing statistics and reading and writing reports
• Making Quality & safety regulations are followed
• systems and processes to monitor and report on performance against agreed Key Performance Indicators across all the business sectors.
• Responsible for driving the growth of revenue and profit margins.
• Analyzing operating costs and efficiency
• Implementing systems that reward good staff performance & competence, Reviewing and monitoring all budget and actual expenditure.
Motivating & providing strong leadership to all departments
• Developing the company’s processes including operation, finance & marketing management
• tracking costs, meeting sales, inventory control, and implementing the overall business plan

Area Manager at KUWAIT FOOD COMPANY AMERICANA
  • Kuwait
  • January 1994 to January 1999

•Responsible for driving the growth of revenue and profit margins.
•Analyzing operating costs and efficiency
•Implementing systems that reward good staff performance & competence, Reviewing and monitoring all budget and actual expenditure.

Education

Diploma, pass
  • at Hotels instute
  • May 1987

Food , beverage & hospitality

Diploma, food and beverage
  • at Hotels institute
  • May 1987

I’m graduated from Hotels institute in Cairo at 1987 -hospitality

Diploma, Food & Beverage
  • at Hotels and tourism institute
  • January 1987

Food and beverage

Specialties & Skills

Communications
Leadership
Result Oriented
Customer Focus
Analysis
PROCESS ENGINEERING
STRATEGIC
DRIVING
effective communications
leadership
peole development
BUDGETING
PNL - results orinted
Qulaity and food safety
• Operationally strong, financially aware and commercially astute
• Strategic Planning

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Bodybuilding