Hesham Helal, Assistant Warehouse Manager

Hesham Helal

Assistant Warehouse Manager

United Trans Egypt

Location
Egypt - Cairo
Education
Bachelor's degree, Business Administration
Experience
16 years, 9 Months

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Work Experience

Total years of experience :16 years, 9 Months

Assistant Warehouse Manager at United Trans Egypt
  • Egypt - Cairo
  • My current job since June 2013

• Organized warehouse function such as lock facilities and Daily operation activity.
• Supervised facility even on weekends and ensured smooth working.
• Organize packing materials inventory and monitored its incoming and outgoing items.
• Managed all shipping orders and warehouse employees.
• Monitored all incoming and outgoing drivers from warehouses.
• Evaluated employee performance and conducted appraisals accordingly.
• Dealing with subcontractors (transportations, Packing).
• Profound knowledge of logistics and warehouse distribution.
• Planning warehouse facilities.

Customs Support Advisor at Dhl Worldwide Express Cargo LLC
  • United Arab Emirates - Dubai
  • August 2012 to February 2013

• Preparation of Bill of Entries through E-clearance provided by Dubai Customs
• Submission of original documents to Customs with in 72 hours and record maintenance for the effective monitoring.
• Maintain and forward records of all standing guarantees and deposits to customs compliance for the timely and accurate refund of expenses.
• Assisting the walking customers and visitors, handling customer inquiries.
• Systematic filling and recording of all documents accurate, update of data in the system to enable retrieval an access when required

Shipping Coordinator at DHL International (EGYPT) W.L.L
  • Egypt - Cairo
  • May 2010 to July 2012

Maintains Shipping records, including providing tracking or shipping history information to customers on request.
• Prepares Shipping paperwork as well as completes shipping transaction in appropriate systems.
• Coordinates Returned Material Authorization (RMA) process with Customers, including issuing RMA numbers.
• Prepare boxes with appropriate labels for shipment as required.
• Prepares documentation, maintains records, and coordinates logistics for Cargo.
• Leads communications within the DHL network Hub’s & Gateway area. Schedules and Coordinates both Domestic and International Cargo transactions.
• Ensures Airlines are selected based on company objectives for cost and delivery.

Customs Clearance Agent. at DHL International (EGYPT) W.L.L
  • Egypt - Cairo
  • August 2008 to May 2010

• Ensure timely customs clearance of material into the Gateway.
• Ensure the accurate and on time preparation of import and export Customs declarations.
• Ensure that customer databases are maintained.
• Resolve specific disputes or provide advice on technical issues with customers.
• Maintain a thorough knowledge of Customs practices and procedures.
• Complete and manage inventory of all on-hold shipments.
• Assist consignees in clearance of sensitive or restricted shipments.
• Liaise with customs officials on specific duties payable and problem shipments.
• Comply with the regulatory policy and rules.

Customer Service Representative. at RAYA CONTACT CENTER Cairo, Egypt
  • Egypt - Cairo
  • June 2008 to August 2008

Customer Service Representative.

Slot Machine Technician. at Conrad casino Cairo, Egypt
  • Egypt - Cairo
  • January 2005 to January 2006

• Help Guest to play a slot machine.
• Pay cash for winner.
• Maintenance a slot machine.

Education

Bachelor's degree, Business Administration
  • at Worker University Cairo
  • July 2005

• Grade: Good. • Faculty of commerce, Business Administration Dept.

Specialties & Skills

Shipping
Logistics
Customer Service
Customs Clearance
Supply Chain Optimization
Computer
Customs Regulation

Languages

Arabic
Expert
English
Expert

Training and Certifications

Dangerous Goods Awareness (Certificate)
Date Attended:
June 2011
Valid Until:
June 2011