هشام مصطفى عيسي

SAP Project Manager & Training Lead KSA / UAE

Change Management & Training Lead
Responsibility:
• Project Management (ASAP & Agile Methodology)
• Change management activities
• Training Activates
• Communications activities
• Stakeholder Analysis
• Learning Need Analysis (LAN)
• Support Model
• Transition Plan
• Project Management (Activate Methodology)
• Prepare the data migration strategy and the plan
• Managing the testing and Iterations
• OCM Activates
Change Management & Training Activities:
• Conduct the CMT strategy which contains the communications, training and
organization changes with respect to ASAP methodology
• CMT Project Plan with a detailed activities
• Prepare events (Kick Off, Realization…) and all the required materials, logistics…etc
• Prepare the Training Methodology Introductory & Intermediate (for MM, FICO, PS,
ABAP and Basis)
• Prepare the Knowledge Transfer program for the project team members
• Prepare Testing Strategy, schedule, attendance, management reporting…etc
• Quality check on all the CMT deliverables
• Conduct the Training Needs Analysis (TNA) for each role in the project \[technical
team and functional team according to SAP curriculums and skills required
• Plan the training materials preparation (Training Manuals, Presentation, E-
Learning & Quick Reference Card - QRC)
• Prepare the communication plan (emails, design website, posters & adverts … etc.)
• Prepare the Roles & Responsibility for project roles
• Built up the Competence Center Structure, learning Path.
• Design the Process Flows & Procedures for the processes such as Approval,
Change processes and the Document Version Control
• Design the templates for the project (Testing, FRICE, Training …etc)
• Prepare the Reports for PM as well as the Lessons Learned document with findings
• Prepare the training execution plan for FICO, PS, MM & CM
• Prepare the Job Role Mapping (JRM) for FICO, PS, MM & CM
• Prepare Change Impact Analysis for the project streams

Lead - Change & Training Lead
Full Life Cycle Implementations:
1- SINA Stars Gypsum (SSG).
2- Green Valley for Oil and Gas Services (GVOS).
3- El-Arish Cement .
Responsibility:
• Project Management (ASAP & Agile Methodology)
• Change management activities
• Training Activates
• Communications activities
• Stakeholder Analysis
• Learning Need Analysis (LAN)
• Support Model
• Transition Plan
• Project Management (Activate Methodology)
• Prepare the data migration strategy and the plan
• Managing the testing and Iterations
• OCM Activates

Warehouse Management (MM / WM)
Full Life Cycle Implementations:
1- Al - TERAIS - Project location:- KSA.
2- RANCO - Project location: -KSA.
3- Bagader Trading EST - Project location: (-KSA & UAE).
4- Abdullah Al-Sayed Trading Group EST - Projects location: (- KSA & Egypt).
5- Abdul Majid Abu Al Jadiel Catering EST -Mobility Implementation - KSA.
Support Projects:
1- Al-Dawaa Pharmacies - DMSCO - KSA.
2- Rexam - PLC - Multinational Company - Egypt.
3- El-Arish Cement - Egypt.
4- KAMA Steel - Egypt.
5- Universal Group - Egypt.
6- Royal for ceramic - Egypt.
Responsibility:
• Managing logistics: Evaluation, Attendance, Reporting, printing & materials
distribution
• Function as Training Execution

Project: Saudi Electricity Company. KSA
Responsibility:
Change Management & Training Activities:
• Change Management Site Coordinator, Training Coordinator for SRM
• MM Info System and various BI reports
• Document High & Low Level Design (HLD, LLD) documents

Prepare data population strategy & templates
• Deliver key / end user training within three company codes
• Using Infopak tool and Simprod IBM software for developing training material
• Design the Competence Center (structure, roles & responsibilities) for the project
• Conduct the Training Needs Analysis (TNA) for technical and functional teams
• Build up the training courses curriculum, methodology and the Job Role Mapping
(JRM)

Lead
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Job Objectives:
Seeking a challenging posit ion that provides growth potential and professional
development in an organization where I can use my technical, professional & academic
skills beside my Leadership & interpersonal communication talents, to be able to work
with people in a variety of situations and with variety of responsibilities.
Organizational Change Management & Training - OCM
• Strong hands on experience in leading OCM projects for ERP implementations.
• Helping to identify those parts of the organization that are affected by a
change,
• Determining impacts and the appropriate interventions, Provision of coaching
for areas impacted by the change.
• Developing and managing relationships with stakeholders, Coordinating the
required training.
• Developing and executing a communications plan to ensure that all persons
impacted by the implementation - stakeholders and end users, are kept
informed at critical point
• Managing the Knowledge Transfer & Training for all stakeholder affected by
the new transformation
Project Management & Leadership
• Lead and supervised interdisciplinary teams of analysts & consulting
professionals to manage engagement time frames
• Assisted in new client/business development activities, including developing
proposals, and preparing and conducting client presentations.
• Functioned as an effective practice steward, including coaching, teaching and
training professionals develop competencies and teams.
Project Management Office - PMO
• Holding a key role in setting up the PMO Unit, developing processes, templates
and staff roles and also recruiting and selecting criteria for the service delivery
line of business.
• Conducting regular review meetings regarding updated released versions, non-
compliance issues and potential mechanism enhancements.
• Undertaking numerous rounds of auditing on the selected running projects to
ensure full compliance with the methodology, resulting in a significantly
improved service delivery to customers.
Supply Chain Management - MM
• Facilitate the implementation and support of SAP MM
• Perform detailed analysis of complex business process requirements and
provide appropriate system solutions; identify, interpret, validate and
document customer requirements
• Map client business requirements, processes and objectives; develops
necessary product modifications to satisfy clients' needs.
• Design, customize, configure and testing of MM
• Act as liaison with client for troubleshooting: investigate, analyse, and solve
software problems.
• Act as a liaison between the business functions and the technical team.
• Provide ad-hoc training and user support as required
• Work self-directed and independently; may act as subject matter mentor to
more junior members