Franchise Manager
Golden Solution Co
Total years of experience :7 years, 9 Months
. Evaluated products and designed new product marketing plans
. Compiled market research data. Ensured that customer service standards were maintained.
.Prepared proposals and vendor agreements
.Reviewed franchise performance data
.Addressed customer service issues
Managed daily franchise operations. Implemented efficient business practices. Evaluated employee performances.
Approved new hires and trained new employees. Reviewed and adjusted operating procedures as necessary.
Reviewed franchise practices and implemented adjustments as necessary.
Ensured compliance with safety and cleanliness standards.
Prepared financial and performance data for monthly meetings.
Analyzed work plans and implemented efficiency updates when necessary.
Ensured that an optimal level of client support was provided.
Motivated staff to perform at peak efficiency and quality
. Generate revenue by coaching staff on effective prospecting and lead development strategies. Monitor employee productivity and optimize
.procedures to reduce costs
Maintained safe working and guest environment
.to reduce risk of injury and accidents
Delivered in-depth training to workers in food preparation and customer-facing roles to promote
.strong team performance
Promote business through participation in of
.events
Greeted and interacted extensively with customers, promoting specials and providing
.details regarding key product offerings
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and
.maximizing repeat business
Coordinated promotion of special menu items, motivating wait staff to increase sale of new
.specials and bundles
Trained team members on proper utilization of in-
.house systems
Limited portion sizes to control food costs . Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations