Total Years of Experience: 16 Years, 2 Months
July 2013
To Present
Service Engineer
at Oman Marketing & Services Company LLC
Location :
Oman - Muscat
Technical administration workshop control
Failure analysis and report
Warranty claims control
Goodwill claims control
warranty expense reconciliation
MIS reporting
Process auditing
Recall management
Failure analysis and report
Warranty claims control
Goodwill claims control
warranty expense reconciliation
MIS reporting
Process auditing
Recall management
November 2008
To June 2013
Senior Foreman
at Saud Bahwan Automotive (SBA)
Location :
Oman - Muscat
• Understanding the trouble shooting of complaints in modern automobiles.
• Preparation of failure report and analyse the root cause of the failure.
• Send the failure report to principals for investigation.
• Processing of warranty approvals based on the failure.
• Submission of the warranty claims to principals to get the reimbursement.
• Profit loss analysis.
• Testing of vehicles with modern equipments.
• Preparation of failure report and analyse the root cause of the failure.
• Send the failure report to principals for investigation.
• Processing of warranty approvals based on the failure.
• Submission of the warranty claims to principals to get the reimbursement.
• Profit loss analysis.
• Testing of vehicles with modern equipments.
January 2008
To November 2008
Technical Supervisor
at HKA Agencies
Location :
India
• Receive vehicles for periodic service and maintenance.
• Estimate the cost of repair.
• Check the complaints as per customer concern.
• Test drive.
• Conduct PDI for the new vehicles.
• Issue necessary parts to the Job card and prepare bill after repair.
• Deliver the vehicle.
• Prepare accident estimates.
• Estimate the cost of repair.
• Check the complaints as per customer concern.
• Test drive.
• Conduct PDI for the new vehicles.
• Issue necessary parts to the Job card and prepare bill after repair.
• Deliver the vehicle.
• Prepare accident estimates.
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