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Hessah Alkharji, call center supervisor

Hessah Alkharji

call center supervisor·JAL Human Resources

Saudi Arabia

Diploma, إدارة اعمال

Work experience

Total years of experience: 4 years, 11 months

call center supervisor

October 2025 - Present

JAL Human Resources

Khobar, Saudi Arabia

October 2025 - Present

Company industry:
Recruitment & Employee Placement Agency
Job role:
Human Resources and Recruitment

call center coordinator

March 2024 - Present

JAL Human Resources Co.

Dammam, Saudi Arabia

March 2024 - Present

Customer accountant, providing After sale service and answering inquiries The ability to solve problems, deal with customers, teamwork, time management,

Company industry:
Recruitment & Employee Placement Agency
Job role:
Customer Service and Call Center

receptionist

November 2023 - March 2024

IHG group

Khobar, Saudi Arabia

November 2023 - March 2024

Customer accountant, providing After sale service and answering inquiries The ability to solve problems, deal with customers, teamwork, time management, and accounting.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

customer service and cashier

November 2021 - November 2023

IKEA - Saudi Arabia

Khobar, Saudi Arabia

November 2021 - November 2023

two years in customer service and cashier,
Customer accountant, providing After sale service and answering inquiries The ability to solve problems, deal with customers, teamwork, time management, and accounting.

Company industry:
Home & Office Furniture
Job role:
Customer Service and Call Center

IT Technical Support Assistant

June 2019 - August 2019

الامانة العامة في المنطقة الشرقية

Dammam, Saudi Arabia

June 2019 - August 2019

تدريب على رأس العمل في المنشأة

Company industry:
Safety & Environment
Job role:
Information Technology

Education

جامعه الملك فيصل

June 2025

June 2025

Diploma, إدارة اعمال

Saudi Arabia

GPA (point): 3.25 out of 5

GPA (point): 3.25 out of 5

تخصص دبلوم إدارة اعمال

Technical College or girls in Khobar

January 2020

January 2020

Diploma, IT Support network

Saudi Arabia

GPA (point): 3.76 out of 5

GPA (point): 3.76 out of 5

IT Support network, participate in IT Expo at the Technical College for Girls in Khobar Class Representative

Skills

Fast Learning

Expert

Durability

Expert

Teamwork

Expert

Work Environment

Expert

Volunteering

Expert

التواصل، العمل الجماعي، سرعه التعلم ، الحاسب الالي ، ادارة الوقت

Expert

مهارة التواصل

Expert

القدرة على التعامل مع المشكلات

Expert

تحمل ضغط العمل ، العمل الجماعي ، التواصل ، حاسب

Expert

أدارة الوقت

Expert

مايكروسوفت اوفيس

Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Microsoft office
Jan 2019
ICT course model
Jan 2019
تدريب صيفي في الامانة العامة في المنطقة الشرقية
Jun 2019 - Aug 2019
تدريب صيفي في بلدية الخبر
Jan 2020 - Jan 2020
ICT course module
Jan 2019
شهادة تدريب تعاوني في الامانة العامة في المنطقة الشرقية

Hobbies and interests

القراءة، التأمل، الاعمال الفنية، تصميم الازياء