Hettyne Awad, Senior Technical Engineer

Hettyne Awad

Senior Technical Engineer

INNOCHEM International LLC.

Location
United Arab Emirates - Sharjah
Education
Higher diploma, Certified Lean Six Sigma Green Belt
Experience
15 years, 3 Months

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Work Experience

Total years of experience :15 years, 3 Months

Senior Technical Engineer at INNOCHEM International LLC.
  • United Arab Emirates - Ajman
  • My current job since October 2020

• Communicate effectively with clients, architects, contractors, and other project stakeholders to address concerns, provide updates, and maintain positive relationships
• Act as a liaison between the client and the construction team to ensure that project objectives are met
• Receiving weekly reports from sales team to have track record about work & Business improvement and team performance
• Work closely with Sales Representative & Product Management to improve and deliver more value to customers through product enhancements and potential new product introductions
• Providing the required technical support to sales engineering teams and advise about Quotations and pricing by following up clients / consultant Specifications
• Established performance goals for employees and provided feedback on methods for reaching those milestones
• Creating training material internally or with other manufacturers for staff and entry-level technical engineers
• Customer relationship management & Contract negotiations
• Maintain accurate records of project progress, including daily logs, reports, and documentation of changes or deviations from the original plans
•Provide regular updates to project stakeholders and management as required
•Provide technical expertise and support to project teams, subcontractors, and other stakeholders
•Troubleshoot technical issues, propose solutions, and make recommendations to optimize construction processes and efficiency
•Oversee the construction process from start to finish, ensuring that work is completed according to project specifications, budget, and schedule
•Monitor progress, resolve any issues or delays
•Develop West African & Mena Region markets by appointing distributors
•Participate in conferences, exhibitions, trade association meetings Develop, and execute customer market development programs
•Increase sales volume by creating marketing strategies to develop and expand existing/new customer sales, which resulted in 20% increase in monthly sales.
•Continuously updated personal knowledge and skills in alignment with industry trends and developments, ensuring the relevance and effectiveness of technical contributions.
•Performed in-depth data analysis, utilizing insights gained to inform strategic decision-making processes.

Design & Site Architect at Alalmas BLDG Contracting LLC, Dubai
  • United Arab Emirates - Dubai
  • August 2018 to September 2020

•Coordinated engineering team for projects in commercial and industrial development
•Prepared, checked and coordinated documentation to support component design and application
•Presented project information and status updates to customers and fielded concerns
•Integrated architectural and engineering shop drawings to create cohesive packages
•Created plans and communicated deadlines to complete projects on time
•Evaluated existing procedures and made proactive adjustments to meet changing demands.
•Presented design proposals persuasively during client meetings, fostering trust in our firm''s capabilities.
•Participate in achieving the Business Plan, Organizational goals, and Targets.
•Research and analyze business development opportunities and monitor bid sites and platforms
•Manage all technical aspects of RFP / RFI responses, including the ability to take off quantity, BOQ, and reviews of MEP drawings
•MEP Technical knowledge, complete Electromechanical, mainly in fit-out projects and offices, retails medium-rise buildings, warehouses, Malls, etc.

Design & Site Architect at Al Almas BLDG Contracting LLC
  • United Arab Emirates - Dubai
  • August 2018 to September 2020

•Coordinated engineering team for projects in commercial and industrial development
•Prepared, checked and coordinated documentation to support component design and application
•Presented project information and status updates to customers and fielded concerns
•Integrated architectural and engineering shop drawings to create cohesive packages
•Created plans and communicated deadlines to complete projects on time
•Evaluated existing procedures and made proactive adjustments to meet changing demands.
•Presented design proposals persuasively during client meetings, fostering trust in our firm''s capabilities.
•Participate in achieving the Business Plan, Organizational goals, and Targets.
•Research and analyze business development opportunities and monitor bid sites and platforms
•Manage all technical aspects of RFP / RFI responses, including the ability to take off quantity, BOQ, and reviews of MEP drawings
•MEP Technical knowledge, complete Electromechanical, mainly in fit-out projects and offices, retails medium-rise buildings, warehouses, Malls, etc.

Design Architect at Archimod Design Engineering Consultant, Algeria
  • Algeria - Algiers
  • November 2013 to July 2018

•Supported engineering design development through analysis and simulation of prototypes and 3D computer models.
•Coordinated technical requirements, scheduling and solution development for engineering design and test issues.
•Drafted documentation detailing design requirements and technical specifications
•Liaised with stakeholders to define and document design requirements.
•Created CAD drawings using AutoCad to convey manufacturing and production configurations.
•Evaluated project feasibility based on material, equipment and labor expenses.
•Addressed design challenges and evaluated alternative design models to meet project requirements.
•Developed customized design solutions that exceeded client expectations, leading to increased satisfaction and referral business.
•Result Successfully navigated challenging zoning restrictions through creative problem-solving during planning phase of projects.

Junior Design Architect at AGCB Design Engineering Consultant, Algeria
  • Algeria - Algiers
  • January 2011 to October 2013

•Supported engineering design development through analysis and simulation of prototypes and 3D computer models
•Created CAD drawings using AutoCAD to convey manufacturing and production configurations
•Collaborated with cross-functional teams to conceptualize and refine product concepts
•Addressed design challenges and evaluated alternative design models to meet project requirements.
•Managed multiple concurrent projects while maintaining strict adherence to deadlines and budget constraints.
•Designed accessible spaces adhering to ADA guidelines that improved inclusivity within public buildings.
•Delivered high-quality design presentations that effectively communicated design concepts to clients and stakeholders.
•Strengthened client relationships through exceptional communication skills, resulting in repeat business opportunities.

Education

Higher diploma, Certified Lean Six Sigma Green Belt
  • at IMC institute
  • November 2023
Higher diploma, Certified Lean Six Sigma Yellow Belt
  • at IMC institute
  • October 2023
Bachelor's degree, Bachelor of Engineering: Architecture Engineering
  • at Saad Dahlab University Of Blida
  • July 2013

Specialties & Skills

Project Coordination
Engineering Support
Skill Development
Customer Relationship Management
Leadership
DRAWING
CUSTOMER RELATIONSHIP MANAGEMENT
PRESENTATIONS
AUTOCAD
ADA (PROGRAMMING LANGUAGE)
COMMUNICATIONS
COMPONENT DESIGN
CONSTRUCTION
MANAGEMENT
MILESTONES (PROJECT MANAGEMENT)

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Native Speaker
English
Expert
French
Expert

Training and Certifications

Architecture Engineering certificate - Bachelor of Architecture (Certificate)
Date Attended:
July 2013
Lean Six Sigma Green Belt Certification (Certificate)
Date Attended:
November 2023
Lean Six Sigma Yellow Belt Certification (Certificate)
Date Attended:
October 2023

Hobbies

  • Traveling