هيام العامري, HR Consultant

هيام العامري

HR Consultant

Team Power International

البلد
الإمارات العربية المتحدة
التعليم
ماجستير, MBA with Concentration on HR
الخبرات
7 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 9 أشهر

HR Consultant في Team Power International
  • الإمارات العربية المتحدة - أبو ظبي
  • أبريل 2014 إلى أبريل 2016

• Assess and evaluate the HR practices for organizations and suggest recommendations.
• Guide, direct, and plan the talent management strategy for clients.
• Develop HR plans, programs, and solutions in order to achieve strategic business initiatives and results as stated by the clients.
• Perform job analysis, job evaluation and job descriptions, development plans, manpower planning, organizational structure and performance appraisal system to ensure the proper implementation of HR best practices by the clients.
• Assess and develop organization structures for clients after further evaluation of the current situation.
• Identify business development opportunities and participate in business development activities for the clients.
• Ensure that the projects are delivered within the agreed timescales and budget.
• Report to the clients the design and delivery of the projects as required.
• Contribute to the development of business systems and processes for the clients and to support the implementation of them.
• Contribute to and support the development of innovative methods of design and delivery, including the use of new technology.
• Effectively coordinate with consultants, trainers and management team for the successful planning and execution of various consulting and training projects.
• Work closely with various departments with the clients, in a consultancy role, assisting line managers to understand and implement policies and procedures.
• Develop and implement policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
• Prepare staff handbooks.

Human Resources Officer في Al Dahra Agriculture L.L.C.
  • الإمارات العربية المتحدة - أبو ظبي
  • فبراير 2013 إلى مارس 2014

• Work with hiring managers on recruiting planning meetings.
• Act as a recruitment business partner for a number of key business units: Operations, Finance, Project management and services etc.
• Interview and complete the pre-selection process
• Negotiate contractual and compensation packages with candidates
• Lead the creation of a recruiting and interviewing plan for each open position.
• Efficiently and effectively fill open positions.
• Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
• Develop a pool of qualified candidates in advance of need.
• Research and recommend new sources for active and passive candidate recruiting.
• Build networks to find qualified passive candidates.
• Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues.
• Utilize the Internet for recruitment.
--Post positions to appropriate Internet sources.
--Improve the company website recruiting page to assist in recruiting.
--Research new ways of using the Internet for recruitment.
--Use social and professional networking sites to identify and source candidates.
• Create job descriptions.
• Responsible for all internal correspondences
• Responsible for promotions and performance reviews.
• Set internal policies and procedures either from scratch or renovating existing ones.

Human Resources Officer في Estarta Solutions
  • الأردن - عمان
  • مارس 2010 إلى أبريل 2012

• Responsible for all recruitment issues.
• Responsible for all training issues.
• Responsible for promotions, performance reviews & employees development.
• Discusses and resolves employee problems.
• Counsels with employees and supervisors concerning performance and disciplinary matters.
• Confers with department managers concerning employee turnover, absenteeism, work demands, morale and motivation; resolves or recommends improvements or solutions to situations.
• Receives requests from department managers to recruit for current vacancies for assigned jobs.
• Assists in the preparation of the weekly position announcements of vacancies.
• Evaluates, screens, and interviews applicants for current vacancies for assigned jobs.
• Makes referral of qualified applicants to department managers and/or supervisors; recommends salary to be offered when hiring decision has been made.
• Responsible for all legal issues, contracts, offers and displinary actions.
• Design internal policies.

Marketing and Sales Assistant في Talal Abu Ghazaleh College of Business
  • غير ذلك
  • سبتمبر 2009 إلى مارس 2010

• Directs marketing, public affairs, community relations and planning efforts to enhance market share, market position and organizational reputation for TAG collage.
• Liaising and building community relationships with range of stakeholders.
• Developing advertising opportunities.
• Carrying out market research and customer surveys to assess demand, brand positioning and awareness.
• Contributing to and developing long-term marketing plans and strategies.
• Receiving and answering all inquiries related to TAG college services.
• Interviewing and screening the potential students of TAG College.
• Assisting in the design of TAG College advertisements.
• Assisting in recruiting TAG college’s students and alumni.

Customer Care Representative في Zain telecommunication compay
  • غير ذلك
  • أكتوبر 2007 إلى يوليو 2009

Answers incoming customer calls/emails and records detailed, sometimes technical messages; determines the technical support person to whom to route the call.
Liaises with sales, support engineers and finance staff as necessary to resolve customer queries and help meet their expectations.
Performs administrative support functions for customer/product support staff
• Assists with the distribution of product diskettes and materials
• Types, mails and faxes correspondence
• Responds to requests from customers and internal staff

Responds to miscellaneous requests from customers and internal staff.
Basic knowledge of Zain’s customer service procedures and practices. Good knowledge in Zain's products and systems
Basic knowledge and use of technical principles, theories and concepts.

الخلفية التعليمية

ماجستير, MBA with Concentration on HR
  • في Talal Abu Ghazaleh School of Business- German Jordanian University
  • يناير 2012
بكالوريوس, Applied English
  • في University of Jordan
  • أغسطس 2009

Specialties & Skills

Human Resources
Market Research
Finance
Computer Skills
Communication skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Managing Excellence " EFQM Module 2013" (تدريب)
معهد التدريب:
Team Power International
تاريخ الدورة:
September 2014
المدة:
25 ساعة