Operations Manager ( Procurement, Logistics, Assets Management, Finance and IT)
GOAL Global
مجموع سنوات الخبرة :14 years, 8 أشهر
The overall responsibility for this role is to ensure the delivery of high-quality internal support services including procurement, IT, logistics, finance and certain legal services while maintaining an effective, collaborative, efficient, compliant, operating environment. The overall policies and procedures development will be led by the Systems Department Heads (Procurement, IT, Logistics, Compliance and Finance), based in Turkey. This position will work closely with these positions to ensure timely and quality implementation of these policies in Jordan. This position is responsible for coordinating assigned activities and working closely with other units in Jordan and in other GOAL Syria offices (Turkey & Syria).
Some of the donors: ECHO, BHA, OCHA.
Responsible for implementing and supervising all logistics operations at Syria North West Base through planning, organizing the logistics support for programs, while following Solidarités International procedures.
Main Responsibilities include: Supply Management, Vehicle Fleet Management, Equipment/Telecommunications Management, Management and Monitoring of IT Equipment, Supplies Management, Human Resource Management Security and Reporting/Capitalization to SI internally and to donors.
Program: Full WaSH Package; Water Networking, Water Trucking, Waste Removal, Desludging, Hygiene Promotion and NFI Kits.
The Procurement Manager is responsible
for the efficient coordination and management of all procurement
functions for IRC’s office in Jordan. The position is also
responsible for the standardization of policies and good
Procurement practices across all the field sites and will require
regular travel to provide technical support to the field-based
procurement staff.
Major Responsibilities:
Compliance
• Make sure to follow all in country and global IRC
procurement policies and procedures are implemented and
followed.
• Assist in the development of in-country Procurement
policies and procedures in compliance with the IRC standards &
reviewed/approved by the CD.
• Monitor the policies and procedures to ensure that they
are kept updated and relevant to the in country situation and IRC
programming requirements.
• Ensure that compliance with policies is documented
through systematic and random verification of policy
Ensure that Procurement department maintains
cooperative relations with other departments, and interacts with
them in a positive manner.
• Identify training needs for Procurement staff and make
recommendations to the DDO
Staff Supervision
• Supervise the country procurement team
• Set clear performance objectives for staff you supervise
and ensure that they are understood.
• Conduct interim performance reviews every six months
and hold one to one feedback discussions with staff that you
supervise on a regular basis to ensure that performance
objectives are being met.
• Conduct annual performance evaluations for staff that
you directly supervise and manage poor performance and
disciplinary issues in accordance with IRC HR policies and
procedures.
• Coach, train, and mentor staff with the aim of
strengthening their technical capacity, exchanging knowledge
within the team and providing professional development
guidance
• Ensure that staff annual leave is tracked and planned in
advance and that there is sustainable coverage and backup for
all staff going on leave.
• Review and approve/endorse timesheets of your staff on
a monthly basis and travel and leave requests when the requests
are made.
• Promote and monitor staff care and well-being; approve
and manage all leave requests to ensure adequate coverage.
• Offer leadership support for successful adherence by
staff to IRC’s Global HR Operating Policies and Procedures.
While working closely with GRC Program Coordinator in Jordan, IFRC, JRCS and the GRC Syria Crisis
team in the Regional Office, the main objective of my role is to carry out all logistics tasks (procurement,
transportation of goods, inventory control, warehousing and reporting) in order to facilitate the correct
implementation of the GRC projects in Jordan.
I also participate in implementing and maintaining GRC standard practices in administrative, logistic and
financial procedures in addition to supporting the supervision of the Feedback and Complaint Officer.
Moreover, I support the implementation of the cash transfer program component of the GR project.
My project tasks include what follows:
• Support the GRC Delegate in setting up programmatic and logistical details for the cash assistance response,
including contributing to implementation plan and assisting with establishing procedures and processes
• Assist the GRC Delegate in designing procedures for beneficiary accountability, management and
communication which will be adopted at field level
• Coordinate and communicate with CTP Field Officer for cash transfer activities in Irbid
• Work closely with the GRC Database Officer to ensure essential beneficiary data is collected at HQ and
branch level and input into the registration system
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• Support the assessment of appropriate cash transfer mechanisms and provide logistical and administrative
support for the finalization of agreements with the chosen transfer body or agency together with GRC
Finance Officer and Delegate
• Support the GRC Delegate in developing a cash assistance program guidance and training pack for JRCS
staff and volunteers and facilitate the delivery.
• Prepare regular report on the implemented activities in the field and progress.
• Support delegate with the overall project planning and monitoring of progress of all project components.
Responsible for the execution and the implementation of new
business skills for effective and better results,
working for organization to facilitate the identification and delivery
of business development opportunities.
Responsible for planning, coordinating, and monitoring the
activities of Sourcing, procurement & logistics
Dep. Coordinating with management to ensure set objectives are
met.
Reporting to: General Manager.
Projects Accomplished as a Stand Alone Projects Manager:
ERP implementation; Accounts Payable- Accounts Receivable-
General Ledger- Bank Book-
Inventory and Warehousing.
Key responsibilities:
- Lead, guide and mentor all the project team members during the
implementation phase.
- Exercise overall day-to-day control of project leaders and the
resources of the program.
- Balance the needs for program success with the skills and
capabilities of the staff.
- Implement and lead an effective project change management
process that pro-actively identifies project
changes and incorporates an appropriate impact analysis and
approval for such changes across the ERP
program team.
-Follow the company's financial processes and policies
-Make timely, effective decisions at the project level and
communicating those decisions both up and down the program
structure
Deliver the complete procurement cycle for the local and overseas
purchase of materials and services, ensuring end user requirements
are met in terms of time lines, cost, quality and specifications.
Receive end-user requests for procurement of materials/services
and undertakes checks to ensure completeness of information and
proper authorization.
Prepares bid packages, invites bids, clarifies queries, receives
offers and consults with end users to confirm compliance with
technical specifications.
Analyze and evaluate proposals, comparing prices, specifications,
and delivery dates to identify and recommend preferred suppliers.
Lead negotiations with suppliers in order to secure competitive
advantages and ensure that Company position is protected.
Address issues regarding the more complex contractual disputes in
order to protect Company position and achieve satisfactory
resolution for all parties
Coordinate with legal staff on all contractual issues in order ensure
Company position is fully protected throughout the procurement
cycle
Coordinate with Finance and other Procurement staff for the
certification and resolution of supplier invoices within contractual
timeframes.
Assess the performance of suppliers to ensure agreed service
levels are met and maintained. Identifies areas of shortfall and
recommends remedial action.
Establish, foster and maintain productive relationships with
suppliers to ensure good, reliable sources of supply and information
Ensure all purchasing activities are undertaken in line with
established policies, procedures and standards in order to maintain
and promote the integrity of operations.
Review product catalogues, trade journals, publications and the
Internet in order to maintain current and comprehensive technical
and commercial knowledge of materials and services.
To lead and manage the Department, defining, developing and
implementing logistics plans, policies and procedures that meet the
needs of the Business
Define, develop and implement Logistics plans, policies and
procedures in line with corporate Logistics strategy in order to
support the achievement of overall business objectives
Negotiate with key suppliers and logistics service providers on
contract issues in order to ensure best value purchasing terms are
obtained
Develop and maintain good working relationships with external
agencies and suppliers in order to support the smooth provision of
logistics services across the organization.
Evaluate and cost/quality optimize the logistics network on an
ongoing basis in order to ensure best value logistics services are
provided to the business.
Communicating with the brand partners regarding any outstanding
issues.
Accomplishing all brand partners weekly/ monthly as well as
seasonal reports.
Accomplishing internal reports.
Managing products distribution chain to include procurement,
receipt, storage, stock control, order processing, distribution, and
customer service.
Giving strong feedback on the latest trend and recommendation for
the new orders.
Implementing, managing and continuously developing the
merchandising plan and operations for Retail Group Jordan.
Work to ensure the best system of reductions and profit results at
the end of each season.
Creates and executes project work plans and revises as appropriate
to meet changing needs and requirements.
Projects Accomplished as a Stand Alone Projects Manager
- ONLINE BEFORE SERVICES : signing an agreement with
Online before ( a subsidiary from Abu- Khalaf Group & the
mother company online b4 ) which concludes being a part of an
online hub for presenting clothing & fashion in Jordan to enable
customers to browse all Retail Group Shops before making their
in-store purchases.
Updating the daily performance report
Updating the brand partner with the required information and reports in regard to the stock situation for the following brands: ALDO, ALDO Accessories, GAP, CORTEFIEL, MONSOON, ACCESSORIZE, Charles & Keith, SPRING, Tape a’ l’oil, Pumpkin Patch, QUIZ, La Vie en Rose and other well known brands.
Managing products distribution chain to include procurement, receipt, storage, stock control, order processing, distribution, and customer service.
Giving strong feedback on the latest trend and recommendation for the new orders.
Implementing, managing and continuously developing the merchandising plan and operations for Retail Group Jordan.
Work to ensure the best system of reductions and profit results at the end of each season.
Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
Projects Accomplished as a Stand Alone Projects Manager
1. CITY MALL SUMMER FESTIVAL (taking care of the company’s part of the festival)
2. AMERICAN EXPRESS AGREEMENT (signing an agreement that includes providing discount to American Express cards holders, Also responsible for the American Express website marketing).
3. SEVEN INTELLIGENCE: providing discounts to Seven Intelligence Black Card Holders also assist them in the marketing processes.