Portfolio Delivery
Arab Bank
Total years of experience :5 years, 2 Months
● Assisting product owners to maintain product backlog and ensure the needed work is well communicated with the team in order to be able to make positive progress.
● Managing projects both on CBOSS and Jira.
● Scheduling, arranging along with facilitating daily stand-up meetings, in order to ensure that the progress is going smoothly as per set project plan and to tackle any of the blockers facing the team.
● Scheduling and managing weekly meeting with senior product owners in order to keep the up to date with the progress of projects.
● Arranging and managing monthly meeting to go through projects and evaluate them in order to set the priorities for each month in order to have no delays in each quarterly release.
● Creating and maintaining updated projects sheet in order to easily extract reports for management teams when requested.
● Developed and implemented project proposals, plans, and reviews as appropriate to meet different needs and requirements after defining the scope of the project.
● Handled all client communication and acted as the communication point between clients and the technical team.
● Provided detailed updates to the management and clients by monitoring the daily progress of projects.
● Planned meetings and organized project logistics.
● Prepared progress reports for all ongoing projects along with timelines for each of the team members to ensure efficiency.
● Provided project updates on a consistent basis to management and clients about progress and adjustments.
Reviewed and distributed day to day tasks to all content team members
Kept track of the team's progress by handling and analyzing daily progress reports
Drove operational improvements which resulted higher employee efficiency
Resolved miscommunication problems between content teams, improved operations and provided support for employees.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Oversaw teams planning, implementing and realigning field and base operational strategies.
Was directly involved in the process of restructuring content team processes to improve work flows
Kaizen Firm, Amman, Amman
Tracked candidates and pushed for feedback on
disqualifications, time-to-fill statistics and other
variables.
Promptly corresponded with all applicants and
coordinated and conducted interviews.