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Hiba Nassar, Data Entry / Customer Service

Hiba Nassar

Data Entry / Customer Service·Tarashni Delivery Company

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 7 years, 1 months

Data Entry / Customer Service

January 2020 - January 2024

Tarashni Delivery Company

As Salimiyah, Kuwait

January 2020 - January 2024

• Entered and updated customer information accurately.
• Followed up with customers and handled inquiries.
• Coordinated delivery details and maintained records.
• Provided customer support and problem resolution.

Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

Receptionist

January 2017 - January 2020

Diva derma clinic

Bneid Al Gar, Kuwait

January 2017 - January 2020

• Welcomed and assisted clients professionally.
• Managed appointments and customer inquiries.
• Handled phone calls and daily administrative tasks.
• Maintained customer records and organized documents.

Company industry:
Dental Center & Clinic
Job role:
Customer Service and Call Center

Education

Aou

May 2021

May 2021

Bachelor's degree, Business Administration

Kuwait

Arab open university

January 2021

January 2021

Bachelor's degree, Business Administration

Kuwait

Skills

BUSINESS ADMINISTRATION

Intermediate

ADAPTABILITY

Intermediate

COMPUTER LITERACY

Intermediate

CUSTOMER COMMUNICATIONS MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

DATA ENTRY

Intermediate

DETAIL ORIENTED

Intermediate

MICROSOFT OFFICE

Intermediate

MOTIVATIONAL SKILLS

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

Front Office

Expert

Microsoft Excel

Intermediate

Receptionist

Expert

Languages

Arabic

Native Speaker

English

Expert