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Hidhayathullah Khan, Regional Sales and Service Manager

Hidhayathullah Khan

Regional Sales and Service Manager·Ajuun Tex

India

Bachelor's degree, Automobile Engineering - Discontinued

Work experience

Total years of experience: 11 years, 2 months

Regional Sales and Service Manager

December 2023 - Present

Ajuun Tex

Tiruppur, India

December 2023 - Present

Responsibilities:

Handled sales and distribution of power tools across 5 states: Tamil Nadu, Kerala, Karnataka, Andhra Pradesh, and Telangana.

Built and maintained strong B2B relationships with retailers, dealers, and hardware shop owners.

Managed end-to-end order booking, billing coordination, and dispatch follow-up.

Personally handled collections and outstanding recovery to maintain healthy cash flow.

Promoted dead stock clearance, introduced new product lines, and implemented pricing strategies to stay competitive.

Provided product demos, trained dealer staff, and resolved technical issues on the field.

Ensured smooth coordination with the billing team, stock movement, and customer follow-ups.

Achievements :

Achieved sales turnover exceeding ₹3+ crore within one financial year without any team support.

Recovered over ₹3 + crore in payments, significantly improving cash flow and reducing dealer outstanding.

Expanded Ajuun Tex’s market reach in tier-2 and tier-3 towns, unlocking new dealer networks.

Successfully sold dead stock and slow mobable items by creating customized offers and using WhatsApp-based promotions.

Built strong rapport with key retailers and secured repeat high-value orders.

Played a key role in brand positioning by consistently maintaining product availability and post-sale service.

Earned appreciation from management for consistent performance, proactive field visits, and reliable reporting.

Company industry:
Hardware & Building Materials
Job role:
Sales

Territory Sales Executive

December 2023 - Present

Ajuun Tex – Power Tools Wholesale & Distribution

Coimbatore, India Remote

December 2023 - Present

• Achieved ₹3+ crore turnover in FY 2024-25 by managing the full B2B sales cycle from lead generation to
order delivery across South India.
• Collected over ₹3 crore in payments from customers across 5 states within one year through strategic follow
up and relationship management.
• Managed dealer pricing, order fulfillment, and after-sales service follow-ups; used MS Excel for detailed sales
tracking and reporting.
• Cultivated robust client relationships using ethical sales techniques and targeted prospecting to expand
territory footprint.

Company industry:
Retail & Wholesale
Job role:
Sales

own business

October 2017 - December 2023

Royal Tools and Multi Mart

Tiruppur, India

October 2017 - December 2023

Business Name: Royal Tools and Multi Mart

Role: Proprietor
Duration: 2017 - 2023
Location: Tiruppur, Tamil Nadu, India

Responsibilities:

Managed the entire sales and service operations of the business dealing in power tools, accessories, spares, and hardware items.

Handled retail and wholesale orders, including walk-in customers, dealers, and contractors.

Managed product sourcing from top brands, price negotiation, billing, and inventory control.

Provided technical support, repair service, and warranty coordination for various tools and equipment.

Maintained GST billing compliance, vendor payments, and customer credit management.

Developed and ran WhatsApp and word-of-mouth marketing campaigns to drive footfall and repeat business.

Built and trained a small support team while overseeing daily cash flow, vendor management, and order dispatch.

Achievements:

Grew the business to cross a multi-crore annual turnover, handling more than 500+ regular customers over 6 years.

Established a reputation for quick service, technical support, and availability of rare spare parts.

Introduced combo offers, bulk discounts, and loyalty schemes that increased customer retention.

Streamlined inventory using fast-moving vs. dead stock tracking, which improved profit margins.

Implemented GST-based purchase planning and billing for select customers to maintain tax compliance.

Built strong relationships with suppliers and gained dealer-level pricing benefits from top brands.

Successfully ran the shop even during COVID disruptions, adapting to market needs with limited manpower.

Company industry:
Retail & Wholesale
Job role:
Administration

Business Owner & Sales Manager

January 2017 - January 2023

Royal Tools & Multi Mart (RTM)

Tiruppur, India

January 2017 - January 2023

• Managed end-to-end trading operations for power tools, CNC cutting tools, accessories, and hardware,
including procurement, pricing, and margin control.
• Drove both walk-in and bulk B2B sales using cold calling, lead prospecting, and strong negotiation skills.
• Used MS Excel and PowerPoint for sales analysis, reporting, and documentation.
• Built long-term customer loyalty through transparent service and consistent after-sales support.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales & Service Staff

June 2015 - October 2017

Power Tools Shop

Coimbatore, India

June 2015 - October 2017

Company industry:
Retail & Wholesale
Job role:
Administration

assistant sales executive

April 2015 - September 2017

Power Tools Sales & Service Centre

Coimbatore, India

April 2015 - September 2017

Role: Sales & Service Staff
Duration: April 2015 - September 2017
Location: Coimbatore, Tamil Nadu, India.


Assisted in selling power tools, accessories, and spares to walk-in customers and small contractors.

Provided basic technical support, fault diagnosis, and service coordination for various tool brands.

Handled billing, stock arrangement, and showroom display management.

Helped customers choose tools based on their requirements and budgets.

Maintained daily cash records, order entries, and follow-ups for pending items.

Coordinated with suppliers and placed restock orders when inventory was low.

Supported warranty claims and repair handling, learning tool assembly/disassembly hands-on.

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Education

Karpagam college of engineering

March 2015

March 2015

Bachelor's degree, Automobile Engineering - Discontinued

India

Bharati matric higher secondary school

April 2013

April 2013

High school or equivalent, Computer And Mathematical Sciences

India

Subash Matric higher secondary school

March 2011

March 2011

High school or equivalent, Computer Science

India

Scored strong marks across all subjects with special interest in Maths and Science. Developed early discipline and interest in technical concepts, which supported later experience in tools and machinery. Built a foundation in communication and basic computer awareness during this stage.
View attachment

Skills

Multilingualism
Expert
Multilingualism
Expert
Field Work
Expert
Field Work
Expert
B2C
Expert
B2C
Expert
Technical Sales
Expert
Technical Sales
Expert
B2B Sales
Expert
B2B Sales
Expert
Marketing
Expert
Marketing
Expert
Management
Expert
Management
Expert
Administration
Expert
Administration
Expert
Sales
Expert
Sales
Expert
Business Development
Expert
Business Development
Expert
Excel, Tally, Zoho books, WhatsApp marketing....
Expert
Excel, Tally, Zoho books, WhatsApp marketing....
Expert
Digital marketing
Expert
Digital marketing
Expert
Communication & Interpersonal
Expert
Communication & Interpersonal
Expert
Billing software
Expert
Billing software
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Project Management
Expert
Project Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Telemarketing
Expert
Telemarketing
Expert
Team Management
Expert
Team Management
Expert
Sales Management
Expert
Sales Management
Expert
CNC MACHINING
Intermediate
CNC MACHINING
Intermediate
COMPRESSORS
Intermediate
COMPRESSORS
Intermediate
COMPUTATIONAL TOOLS
Intermediate
COMPUTATIONAL TOOLS
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
POWER TOOL OPERATION
Intermediate
POWER TOOL OPERATION
Intermediate
SALES TERRITORY MANAGEMENT
Intermediate
SALES TERRITORY MANAGEMENT
Intermediate
SUPPLY CHAIN
Intermediate
SUPPLY CHAIN
Intermediate
WELDING EQUIPMENT
Intermediate
WELDING EQUIPMENT
Intermediate
Negotiation
Expert
Negotiation
Expert
Multilingualism
Expert
Multilingualism
Expert
Field Work
Expert
Field Work
Expert
B2C
Expert
B2C
Expert
Technical Sales
Expert
Technical Sales
Expert
B2B Sales
Expert
B2B Sales
Expert

Languages

Hindi

Expert

Urdu

Expert

English

Expert

Tamil

Native Speaker

Malayalam

Expert

Hobbies and interests

Bike & Car Enthusiasts