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hilmy baseer, Room Service Manager

hilmy baseer

Room Service Manager ·Marriott Hotel

Saudi Arabia

Diploma, Hospitality And Hotel Management

Work experience

Total years of experience: 23 years, 3 months

Room Service Manager

January 2022 - Present

Marriott Hotel

Jeddah, Saudi Arabia

January 2022 - Present

Food and Beverage
➢ Origination for international guests’ amenities
➢ Making minibar checkup with the floor control sheet
➢ Preparing and analyzing sales reports on a daily, weekly, and monthly basis.
➢ Liaise with head chefs and HOD in preparing food costs.
➢ Monitoring performance of the departments.
➢ Closely monitoring the sales budget and seeking ways in achieving it at a satisfactory level.
➢ Help staff to handle the needs of individual guests to resolve issues and generate a positive customer
experience
➢ Scheduling the duty roaster on a weekly, monthly, and regular basis.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Purchasing and Procurement

Purchasing Manager

January 2015 - August 2019

Food Passion Company-Brioche Restaurent

Jeddah, Saudi Arabia

January 2015 - August 2019

➢ Negotiate and obtain the best agency terms (Delivery, Quality, Payment Etc.) with our
manufacturers/suppliers
➢ Manage vendor relationships and assist in building effective partnerships with
manufacturers/suppliers
➢ Develop and review purchase requests and ensure authorization as necessary to facilitate the timely
purchase of hotel supplies products
➢ Maintain procurement files in an orderly fashion and updated by the day
➢ Assess, manage and mitigate procurement processes
➢ Perform risk management regarding supply contracts and agreements
➢ Determine quantity and timing of all deliveries and coordinate with relevant teams accordingly
➢ Seek and partner with reliable suppliers across all specialist areas of hospitality procurement

Company industry:
Catering, Food Service, & Restaurant
Job role:
Purchasing and Procurement

Purchasing Manager

March 2012 - December 2015

Mercure AL-Hamra Hotel - ACCOR GROUP

Jeddah, Saudi Arabia

March 2012 - December 2015

Purchasing

➢ Negotiate and obtain best agency terms (Delivery, Quality, Payment Etc.) with our
manufacturers/suppliers
➢ Manage vendor relationships and assist in building effective partnerships with
manufacturers/suppliers
➢ Develop and review purchase requests and ensure authorization as necessary to facilitate the timely
purchase of hotel supplies products
➢ Maintain procurement files in orderly fashion and updated by the day
➢ Assess, manage and mitigate procurement processes
➢ Perform risk management regarding supply contracts and agreements
➢ Determine quantity and timing of all deliveries and coordinate with relevant teams accordingly
➢ Seek and partner with reliable suppliers across all specialist areas of hospitality procurement

Company industry:
Purchasing & Procurement
Job role:
Finance and Investment

Branch Manager

July 2004 - May 2014

Adwa Romensia Apartments Hotel - Samaa Group

Jeddah, Saudi Arabia

July 2004 - May 2014

Tasks handled / key achievements

 Looking for new clients.
 Strong analytical and organizational skills.
 Excellent interpersonal skills, phone manner and office etiquette
 Worked with the team to ensure that the sales process smoothly
 Hard worker, progressive, have a good thinking, patience, drive, and leader
 Involved in most aspects of managing business including scheduling, guest relations, opening and closing
 Sending daily guest in / out report by shmoos program to government.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Supervisor

November 2000 - May 2005

ALFAHD CROWN HOTEL

Riyadh, Saudi Arabia

November 2000 - May 2005

Involved in most aspects of managing business including scheduling, guest relations, opening and closing
 Worked at the Food & Beverage Department and Accounts departments Restaurant Supervisor for 4 years and have performed statutory audits in following departments Fahd Group For 4 years

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Education

University Of Colombo

January 1999

January 1999

Diploma, Hospitality And Hotel Management

Sri Lanka

GPA (rating): Excellent

GPA (rating): Excellent

Skills

BASIC
Beginner
BASIC
Beginner
CLOSING
Expert
CLOSING
Expert
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
COMPUTER SKILLS
Expert
COMPUTER SKILLS
Expert
REPORTS
Expert
REPORTS
Expert
restaurants management
Intermediate
restaurants management
Intermediate
purchasing management
Expert
purchasing management
Expert
CAR DRIVER
Expert
CAR DRIVER
Expert
CASHIER
Expert
CASHIER
Expert
ANALYTICAL SKILLS
Expert
ANALYTICAL SKILLS
Expert
BUSINESS PROCESS
Intermediate
BUSINESS PROCESS
Intermediate

Languages

Arabic

Expert

English

Expert

Hindi

Beginner

Tamil

Expert