Himanshu kumar سينغ

As a Senior TSR I am responsible for generating leads and converting them into sales for various loan products,
including personal loans, business loans, and car loans. My role involves understanding customers financial needs, explaining product
benefits, and suggesting the best loan options based on their eligibility and requirements. I also handle followups, maintain client
relationships, and ensure smooth loan processing to achieve monthly sales targets.

As a Team Leader at Wisdom Link, I led a team focused on generating leads and driving sales for energy and solar products. My
responsibilities included training and guiding team members, developing sales strategies, and ensuring achievement of monthly targets. I
interacted with clients to understand their energy needs and provided customized solar and energy solutions. I also handled customer
queries, maintained strong client relationships, and ensured smooth aftersales support.

As a Customer Service Executive at ICCS Pvt. Ltd., I handled inbound and outbound calls related to Paytm Soundbox services. My
responsibilities included assisting merchants with device activation, troubleshooting technical issues, resolving paymentrelated queries, and
providing detailed information about product features. I ensured high customer satisfaction through effective communication, quick issue
resolution, and maintaining service quality standards.

As a Relationship Manager at AMS Comtel, you will handle Max Life Insurance policy inquiries, assist with paymentrelated issues, and
support customers through live payment processes. Your role involves generating leads and closing sales via live calls, addressing
customer queries, and ensuring satisfaction with their policies.