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Himanshu kumar singh, SeniorTSR

Himanshu kumar singh

SeniorTSR·Calicap india pvt ltd

India

Master's degree, Commerce

Work experience

Total years of experience: 5 years, 2 months

SeniorTSR

January 2024 - February 2026

Calicap india pvt ltd

Noida, India

January 2024 - February 2026

As a Senior TSR I am responsible for generating leads and converting them into sales for various loan products,
including personal loans, business loans, and car loans. My role involves understanding customers financial needs, explaining product
benefits, and suggesting the best loan options based on their eligibility and requirements. I also handle followups, maintain client
relationships, and ensure smooth loan processing to achieve monthly sales targets.

Company industry:
Banking

Team Leader

January 2023 - December 2023

Wisdom link

Noida, India

January 2023 - December 2023

As a Team Leader at Wisdom Link, I led a team focused on generating leads and driving sales for energy and solar products. My
responsibilities included training and guiding team members, developing sales strategies, and ensuring achievement of monthly targets. I
interacted with clients to understand their energy needs and provided customized solar and energy solutions. I also handled customer
queries, maintained strong client relationships, and ensured smooth aftersales support.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Customer Service and Call Center

Customer Service Executive

January 2022 - December 2022

ICCS Pvt Ltd

Noida, India

January 2022 - December 2022

As a Customer Service Executive at ICCS Pvt. Ltd., I handled inbound and outbound calls related to Paytm Soundbox services. My
responsibilities included assisting merchants with device activation, troubleshooting technical issues, resolving paymentrelated queries, and
providing detailed information about product features. I ensured high customer satisfaction through effective communication, quick issue
resolution, and maintaining service quality standards.

Company industry:
Construction & Building
Job role:
Customer Service and Call Center

Relationship Manager

January 2021 - December 2021

AMS Comtel

Noida, India

January 2021 - December 2021

As a Relationship Manager at AMS Comtel, you will handle Max Life Insurance policy inquiries, assist with paymentrelated issues, and
support customers through live payment processes. Your role involves generating leads and closing sales via live calls, addressing
customer queries, and ensuring satisfaction with their policies.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Accounting and Auditing

Education

delhi university

January 2027

January 2027

Master's degree, Commerce

India

Skills

BUSINESS DEVELOPMENT

Intermediate

BUSINESS LENDING

Intermediate

CREATE INVOICES

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

LOANS

Intermediate

MARKETING

Intermediate

SALES

Intermediate

SALES SUPPORT

Intermediate

Languages

Hindi

Beginner

English

Beginner