Hina Erum

• Currently serving as a Banking Officer at Meezan Bank since July 2023, specializing in customer transactions and account management.
• Proficiently assist customers with inquiries related to deposits, withdrawals, and fund transfers, enhancing customer satisfaction.
• Ensure strict compliance with SBP and Shariah guidelines, maintaining integrity in all banking operations.
• Actively cross-sell a range of bank products, including savings accounts, personal finance, and credit cards, contributing to branch revenue growth.
• Maintain meticulous records and efficiently resolve customer issues, fostering a seamless banking experience.
• Demonstrated ability to adapt to various roles, aiming to leverage skills in Finance & Accounts and Branch Operations.

• Served as a Business Development Officer at Faysal Bank, focusing on client acquisition and portfolio expansion.
• Identified and engaged potential clients across corporate, SME, and retail banking sectors, enhancing the bank's market presence.
• Cultivated and sustained robust client relationships, leading to improved customer retention and satisfaction levels.
• Conducted in-depth market research to pinpoint business opportunities and analyze competitor strategies, informing decision-making.
• Collaborated with cross-functional teams to streamline operations, ensuring efficient service delivery and operational excellence.
• Developed strategic initiatives that contributed to the overall growth of the bank's business portfolio.

• Leveraged expertise in full cycle accounting to enhance financial reporting accuracy and efficiency.
• Utilized software such as QuickBooks and MS Excel to maintain precise financial records, ledgers, and journals.
• Prepared comprehensive monthly, quarterly, and annual financial statements, contributing to strategic decision-making.
• Managed accounts payable and receivable, ensuring timely transactions and improved cash flow management.
• Conducted bank reconciliations to maintain financial integrity and accuracy.
• Ensured compliance with tax regulations, supporting audit processes and minimizing financial risks.
• Developed strong analytical skills, essential for transitioning into a Banking Officer or Finance & Accounts Officer role.