Hind Alrashed,  Beneficiary service  professional

Hind Alrashed

Beneficiary service professional

Perfect Presentation

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Business Administration
Experience
2 years, 3 Months

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Work Experience

Total years of experience :2 years, 3 Months

Beneficiary service professional at Perfect Presentation
  • Saudi Arabia - Riyadh
  • June 2022 to June 2023

Communicate with clients.and staff support in raising tickets, sales products, contracts and salary inquiries, clearance, dues, and job interviews.

Track and follow-up of tickets and calls, Create daily, monthly and annual reports and send them via Email, ERP and CRM .

Business analysis using Excel. “link” Compile reports on key customer experience metrics, outcomes and recommendations.

Doing telephone interviews.

problem solve customers and employees.

Conduct telephone interviews and write notes for each candidate.

Communicate with the candidates after the interview with rejection or acceptance.

Maintaining a database of candidates and applicants for job vacancies.

sales marketing associate at digiruption technology
  • United States - London
  • September 2021 to December 2021

Marketing to call, send message on email to potential clients .

Search for clients interested in the service sites.

Putting marketing plans.

Worked together with the marketing team to create 10+ advertisement projects for local and global clients.

Worked individually on a promotional brochure ad the service designing.(link) Marketing and supplying products to customers.

I contact large companies in Riyadh Marketing and supplying products.

Negotiating and convincing clients.

send contracts and he Signing the purchase agreement to clients Presenting offers and services to clients.

سكرتاريا at موسسة عبدالكريم الهريش
  • Saudi Arabia - Riyadh
  • June 2014 to May 2015

Office management, organizing daily activities and managing calls.
Sorting inbound and outbound e-mail, responding to correspondence appropriately, and updating records related to the organization.
Follow up on tasks and appointments
.Preparing office documents and reports.
Organizing meetings and scheduling appointments

Education

Bachelor's degree, Business Administration
  • at Saudi electronic University
  • January 2024

Specialties & Skills

Grievance Resolution
Management
Cheerleading
Collaborative Working
Organization
Outlook
Food Cost
Menu Development
Italian cuisine
Cuisine
Cooking
Food Safety
Catering
Business Development
Pharmaceutical Sales
Operation
Talent Acquisition
Contracts
Customer Service
HR Management
Administrative
Training
Staff Management
Administration
Management
Employee Relations
Microsoft Office
Human Resources
Recruitment
Payroll
Accounting
Employee Affairs
Secretarial
written and verbal communication
Data Entry
Teamwork
Procurement
Project Management
Organization and time management.
Team Leadership
Team Management
Problem Solving
Salary Administration
Microsoft PowerPoint
Time Management
Medical Representative
Sourcing
Interviewing
Planning
Purchasing
Sales Tax
Auditing
Payments
COMMUNICATIONS
TURNAROUND TIME
BUSINESS ANALYSIS
CUSTOMER SERVICE
MICROSOFT EXCEL
SERVICE QUALITY
ANNUAL REPORTS
BROKERAGE
MFG/PRO (ERP)
MS office
Microsoft Excel
Contract Management
Marketing
Promoting
Reconciliation
Negotiation
Preparation
Science
Minutes
Office Management
HR Strategy
Office Work
Office Administration
Materials

Languages

English
Expert
Arabic
Native Speaker
Chinese
Beginner

Training and Certifications

Crisis and Risk Management course, from Riyadh Chamber. (Certificate)
Date Attended:
March 2020
Zakat and tax accounting course from Riyadh Chamber. (Certificate)
Date Attended:
July 2018
Rehabilitation of HR Specialist from Riyadh Chamber. (Training)
Training Institute:
غرفة الرياض
Date Attended:
July 2018
Duration:
60 hours
Excel (Training)
Training Institute:
from Perfect presentation
Date Attended:
January 2023
Duration:
60 hours
Certificate of completion project management professional (PMP) (Certificate)
Date Attended:
April 2023
Analyze and visualize data using Microsoft Excel (Training)
Training Institute:
أكادمية طويق
Date Attended:
November 2023
Duration:
20 hours

Hobbies

  • التحليل ،السفر،التعليم