هند الراشد,  Beneficiary service  professional

هند الراشد

Beneficiary service professional

Perfect Presentation

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, Business Administration
الخبرات
2 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 3 أشهر

Beneficiary service professional في Perfect Presentation
  • المملكة العربية السعودية - الرياض
  • يونيو 2022 إلى يونيو 2023

Communicate with clients.and staff support in raising tickets, sales products, contracts and salary inquiries, clearance, dues, and job interviews.

Track and follow-up of tickets and calls, Create daily, monthly and annual reports and send them via Email, ERP and CRM .

Business analysis using Excel. “link” Compile reports on key customer experience metrics, outcomes and recommendations.

Doing telephone interviews.

problem solve customers and employees.

Conduct telephone interviews and write notes for each candidate.

Communicate with the candidates after the interview with rejection or acceptance.

Maintaining a database of candidates and applicants for job vacancies.

sales marketing associate في digiruption technology
  • الولايات المتحدة - London
  • سبتمبر 2021 إلى ديسمبر 2021

Marketing to call, send message on email to potential clients .

Search for clients interested in the service sites.

Putting marketing plans.

Worked together with the marketing team to create 10+ advertisement projects for local and global clients.

Worked individually on a promotional brochure ad the service designing.(link) Marketing and supplying products to customers.

I contact large companies in Riyadh Marketing and supplying products.

Negotiating and convincing clients.

send contracts and he Signing the purchase agreement to clients Presenting offers and services to clients.

سكرتاريا في موسسة عبدالكريم الهريش
  • المملكة العربية السعودية - الرياض
  • يونيو 2014 إلى مايو 2015

Office management, organizing daily activities and managing calls.
Sorting inbound and outbound e-mail, responding to correspondence appropriately, and updating records related to the organization.
Follow up on tasks and appointments
.Preparing office documents and reports.
Organizing meetings and scheduling appointments

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Saudi electronic University
  • يناير 2024

Specialties & Skills

Grievance Resolution
Management
Cheerleading
Collaborative Working
Organization
Outlook
Food Cost
Menu Development
Italian cuisine
Cuisine
Cooking
Food Safety
Catering
Business Development
Pharmaceutical Sales
Operation
Talent Acquisition
Contracts
Customer Service
HR Management
Administrative
Training
Staff Management
Administration
Management
Employee Relations
Microsoft Office
Human Resources
Recruitment
Payroll
Accounting
Employee Affairs
Secretarial
written and verbal communication
Data Entry
Teamwork
Procurement
Project Management
Organization and time management.
Team Leadership
Team Management
Problem Solving
Salary Administration
Microsoft PowerPoint
Time Management
Medical Representative
Sourcing
Interviewing
Planning
Purchasing
Sales Tax
Auditing
Payments
COMMUNICATIONS
TURNAROUND TIME
BUSINESS ANALYSIS
CUSTOMER SERVICE
MICROSOFT EXCEL
SERVICE QUALITY
ANNUAL REPORTS
BROKERAGE
MFG/PRO (ERP)
MS office
Microsoft Excel
Contract Management
Marketing
Promoting
Reconciliation
Negotiation
Preparation
Science
Minutes
Office Management
HR Strategy
Office Work
Office Administration
Materials

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم
الصينية
مبتدئ

التدريب و الشهادات

Crisis and Risk Management course, from Riyadh Chamber. (الشهادة)
تاريخ الدورة:
March 2020
Zakat and tax accounting course from Riyadh Chamber. (الشهادة)
تاريخ الدورة:
July 2018
Rehabilitation of HR Specialist from Riyadh Chamber. (تدريب)
معهد التدريب:
غرفة الرياض
تاريخ الدورة:
July 2018
المدة:
60 ساعة
Excel (تدريب)
معهد التدريب:
from Perfect presentation
تاريخ الدورة:
January 2023
المدة:
60 ساعة
Certificate of completion project management professional (PMP) (الشهادة)
تاريخ الدورة:
April 2023
Analyze and visualize data using Microsoft Excel (تدريب)
معهد التدريب:
أكادمية طويق
تاريخ الدورة:
November 2023
المدة:
20 ساعة

الهوايات

  • التحليل ،السفر،التعليم