hind mohammed, Manager assistant

hind mohammed

Manager assistant

Real Estate CO

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Human Resources
Experience
11 years, 6 Months

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Work Experience

Total years of experience :11 years, 6 Months

Manager assistant at Real Estate CO
  • United Arab Emirates
  • My current job since April 2014

Processes confidential information
•Maintains a complex system of department records .reports and databases
•Operates most standard office equipment’s
•Processes paperwork to enter new personnel in the payroll/personnel system and in befits programs
•Answer inquiries which involve interpretation of policies
•Updates computerized data files and is responsible for their accuracy
•Formulates correspondence independently and as directed
•Represents the department to internal and external individuals
•And group, which includes making decisions that affect the department
•Performs research work, including data retrieval, for statistical

•Explains employee benefits to new staff
•Screens calls, visitors and mail
•Supervisor student or temporary employee during a minor portion of the employee work time
•Reviews and evaluates department procedures
•Occasionally develops new department programs or revise current programs
•Schedule meeting
•Controls office supplies and equipment

Customer Service at Al Bustan Medical Center
  • United Arab Emirates
  • January 2012 to January 2012

Ensures that the department functions are run smoothly and in compliance with JCIA.
•Collects data and information about patient care concerns, needs and problems and implement appropriate corrective actions.
•Prepares reports and analyses highlighting progress, adverse trends and suggesting appropriate recommendations or conclusions.
•Responds to customer requests and questions regarding services, products and account information. Analyzes and rectifies customer concerns using established procedures.
•Attends meetings and participates on committees as required.

Personal Assistant at Gulf Diagnostic Center
  • January 2009 to January 2009

Answer phones and operate a switchboard.
•Route calls to specific people.
•Answer inquiries about company.
•Greet visitors warmly and make sure they are comfortable.
•Call persons waiting for visitor and book them a room to meet in.
•Schedule meetings and conference rooms.
•Make coffee and set out food.
•Ensure reception area is tidy.
•Coordinate mail flow in and out of office.
•Coordinate office activities.
•Handle phone calls from people calling in sick.
•Gather personal and insurance information.
•Hand out employee applications.
•Arrange appointments.
•Cash out people when necessary.
•Validate parking tickets.

•Give visitors badges and direct them to where they can sign in.
•Issue parking passes.
•Send email and faxes.
•Collect and distribute parcels and other mail.
•Perform basic bookkeeping, filing, and clerical duties.
•Prepare travel vouchers.
•Take and relay messages.
•Update appointment calendars.
•Schedule follow-up appointments.

Customer Service Associate at Cure Medical Center
  • to April 2008

Welcomes and greets all patients and visitors, in person or over the phones
•Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
•Responsible for keeping the reception area clean and organized
•Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
•Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
•Responds to patients', prospective patients, and visitor inquiries in a courteous manner
•Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
•Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain site and logging off the computer before leaving it unattended.

Receptionist at Le Meridian Hotel
  • United Arab Emirates
  • June 2005 to August 2006

Answer phones and operate a switchboard
•Route calls to specific people
•Answer inquires about company
•Greet visitors warmly and make sure they are comfortable
•Organization rooms booking and making sure gust are
Satisfied

Personnel Assistant at Johnson Controls International
  • United Arab Emirates
  • to January 2002

Devising and maintaining office systems, including data management and filing.
•Arranging travel, visas and accommodation and, occasionally.
•Screening phone calls, enquiries and requests, and handling them when appropriate.
•Meeting and greeting visitors at all levels of seniority.
•Organizing and maintaining diaries and making appointments.
•Dealing with incoming email, faxes and post, often corresponding on behalf of the manager.
•Taking dictation and minutes.
•Carrying out background research and presenting findings.
•Producing documents, briefing papers, reports and presentations.
•Organizing and attending meetings and ensuring the manager is well prepared for meetings.
. liaising with clients, suppliers and other staff

Education

Bachelor's degree, Human Resources
  • at Hotelier & Tourism
  • September 2011

Specialties & Skills

ADMINISTRACIÓN DE BENEFICIOS
DATABASE ADMINISTRATION
FINANCIAL
INVENTORY MANAGEMENT
MICROSOFT MAIL
MICROSOFT OFFICE
OFFICE EQUIPMENT
RECEPTIONIST
TELEPHONE SKILLS
TELÉFONO HABILIDADES

Languages

Arabic
Expert
English
Expert
French
Expert