Sales Manager, MPS, ME
Becton Dickinson
Total years of experience :20 years, 6 Months
Key Responsibilities:
. Actively managing overall sales and marketing activities of biomedical products in Dammam and steering the product management process of getting new products out to customers in a timely and cost efficient manner.
. Planning and implementing an integrated range of sales and distribution concepts and methodologies for the sale of Ear, Nose, Throat, Plastic Surgery, Thoracic Surgery, Maxillofacial, Ophthalmology, Orthopedic, Spinal and Neurology products.
. Establishing productive relationships and fostering credibility with a variety of health care professionals such as doctors, nurses, biomedical engineers and purchase department officials to convey the clinical benefits of product range and provide value added services in an effective way.
. Conducting market research and feasibility studies, implementing quality control measures and analyzing competitive products to execute action plans and achieves targeted results.
. Generating revenues, maximizing profit margins by identifying high potential sales opportunities and prioritizing them to drive sales and augment revenues.
. Creating and raising awareness of company products to position the company as a market leader with focus on government/private hospitals and achieving established plan as well as customer satisfaction.
. Providing pre/after sales technical support for products and accurate reporting of relevant internal and external market information that may impact the business.
. Keeping abreast of latest scientific advancements, analyzing potential markets and submitting recommendations to the higher management for product development.
Key Responsibilities
. Managing overall sales and marketing activities of biomedical products in Riyadh and steering the product management process of getting new products out to customers in a timely and cost efficient manner.
. Planning and implementing an integrated range of sales and distribution concepts and methodologies for the sale of ear, nose, throat, plastic surgery, thoracic surgery, maxillofacial products and microscopes for the Carl Zeiss and Karl Storz, as well as establishing distribution networks for the same.
. Conducting market research and feasibility studies, implementing quality control measures and analyzing competitive products to execute action plans and achieve targeted results.
. Generating revenues, maximizing profit margins by identifying high potential sales opportunities and prioritizing them to drive sales and augment revenues.
. Creating and raising awareness of company products to position the company as a market leader with focus on government/private hospitals and achieving established plan as well as customer satisfaction.
. Providing pre/after sales technical support for products and accurate reporting of relevant internal and external market information that may impact the business.
Highlight:
• Assumed overall responsibility for the smooth and profitable functioning of 3 restaurants.
Key Responsibilities:
• Handled all sales & marketing operations of the hotel, controlled inventory of requisite materials, audited usage and prepared purchase requisitions to ensure continual supply with minimal idle stock.
• Monitored food and beverage costs by proper purchasing of beverages, supplies and equipment, as well as maintained optimum inventory levels and controlled wastage.
• Oversaw product purchases and scheduled weekly deliveries to maintain effective inventory levels of products.
• Assisted in all food production for catering. Supervised production staff, maintained quality standards for food appearance and preparation, developed menus and standardized recipes/production specifications.
• Provided excellent customer service to enhance business expansion and sustained professional, healthy relationship with guests/customers.
• Prepared month-end comprehensive reports on staff under/over hours, holiday schedules, level of stock, wastage, monthly/annual catering revenue and submitted the same to the GM.
• Ensured all current health, safety and food hygiene regulations are adhered to and comply with all company/legal requirements including employment, health, safety, fire and hygiene legislation.
• Assisted highly qualified professionals in planning, organizing, controlling and evaluating the company's operations in consistence with company's goals and objectives.
• Proffered suggestions to the upper management regarding potential operational improvements to optimize financial performance and customer satisfaction within the department.
Key Responsibilities:
• Acted as a representative of the company in Jordan and handled all activities pertinent to import and export of company products in compliance with company's standards.
• Developed and executed aggressive strategic sales/marketing plans targeted at capitalizing existing client base. Coordinated the implementation of sales plans to increase revenues/profitability and expand market presence.
• Identified high potential sales opportunities and prioritized them to increase revenue per client resulting in increased profit margins.
• Sustained effective new business relationships with clients to leverage and set up effective commercial deals, as well as managed sales opportunities through proposal, final selection and deal finalization.
• Enhanced effectiveness (profitability, time-to-close, market share) of market segment through creative approaches to product/service offerings and bundling using market research, customer suggestions, business partnerships, trend analysis observation and competitor analysis.
• Created cost-effective advertising programs and marketing strategies for the dealership to acquire major sales opportunities.
• Directed, oversaw, monitored, and evaluated the activities of all sales and operations team in the region, handled all aspects of their training and performance, and ensured optimum levels of motivation among them.
• Reported on a regular basis to the senior management on performance of the Company and proposed corrective measures to ensure compliance to the approved plan.
Key Responsibilities:
• Identified primary thrust areas of business through market surveys and analysis. Designed and implemented strategic telemarketing and business development measures to optimize sales, volume distribution and customer service.
• Directed sales/marketing activities for the publication, contrived media campaigns, formulated strategic marketing objectives and creative ideas to maximize output.
• Maximized effectiveness of sales by organizing training programs of sales representatives to familiarize them with company goals/objectives, selling techniques and maintaining customer relations.
• Devised and formulated sales plans in line with the organizational goals. Directed sales forecasting activities and set annual sales targets accordingly.
Previous Professional Experience:
• Jan '99 - Sept '03: Public Relations Executive, Nizam Co, Beirut, Lebanon.
Key Responsibilities:
• Managed an array of tasks pertinent to student affairs including registration, accommodation, visa issuance procedures and other value added services in an efficient and timely manner on their visit to Lebanon.
• Liaised with colleagues, students and community, and assisted educators in establishing and implementing class instruction, lesson plans, course schedules and student assessment.
• Oversaw and provided individual career counseling to students of supported programs, consultations and referrals as appropriate to identify needs of students.