Hisham Alamoudi

Lead sales strategy and operational setup for Global Tax Reclaimʼs expansion into the Saudi market,
acting as the local representative and commercial lead.
Manage B2B client acquisition across Saudi Arabia, focusing on cross‑border VAT recovery for
international business expenses, supplier invoices, and business travel costs.
Structure and negotiate commercial models (fixed‑fee vs. volume‑based pricing), partnership
commissions, and service frameworks tailored to Saudi and regional clients.
Oversee market entry operations, including localization of services, coordination with headquarters
(Ireland), and alignment with Saudi regulatory requirements (ZATCA, local compliance).
Act as the primary liaison between clients, headquarters teams, and local stakeholders, ensuring
smooth onboarding, data collection, and reclaim execution.
Support development of sales materials, proposals, and localized marketing content, including Arabic
market positioning and campaign readiness.
Advise clients on eligibility, documentation requirements, and reclaim processes, ensuring clarity on
non‑establishment and non‑revenue‑generating activities in KSA.
Contribute to strategic partnerships with consulting, accounting, and service firms to scale GTRʼs
presence and client pipeline in the region.
Drive operational efficiency by defining process flows, client intake requirements, and internal
coordination between sales, compliance, and reclaim teams.

Define the scope, objectives, and deliverables of projects, aligning with the business's overall goals.
Led end‑to‑end development of a multi‑platform marketplace (iOS, Android, web), including a custom backend admin system and automation layer integrating ERP, inventory, payment gateways, OTP, courier, and support services.
Negotiate favorable terms with suppliers, vendors, and clients to secure the best financial and project outcomes while maintaining quality and adherence to specifications, Notably, secured a deal with ARAMEX to launch Customer ‑to‑Customer (C2C) transactions in Saudi Arabia for the first time.
Allocate internal resources and coordinate with third parties/vendors to ensure seamless project execution.
Manage adjustments to project scope, schedule, and costs, maintaining clear communication with all
stakeholders.
Ensure resources are available and allocated efficiently, assigning tasks and responsibilities to the right
team members.
Provide dedicated support to the team in addressing challenging issues and bugs, while also contributing "out‑of‑the‑box" solutions, ensuring that we approach problems with both creativity and a practical mindset.
Maintain a strong commitment to quality throughout the development process, implementing quality assurance practices and conducting regular reviews.
Use appropriate systems, tools, and techniques to measure project performance, track progress, and identify potential risks.
Build and maintain robust relationships with the client and all stakeholders, effectively communicating project expectations and updates.
Create and sustain comprehensive project documentation, keeping thorough records of all project facets.
Lead the development team in a collaborative and innovative environment, encouraging creative solutions.

Oversee the customer inquiry and response process, ensuring high standards of customer service and
efficiency are maintained.
Conduct high‑level meetings with key clients and stakeholders to foster strong relationships and
identify business opportunities.
Monitor and analyze market trends and competitor activities to inform strategic decisions and sales
tactics.
Drive the expansion of client accounts and actively explore new market opportunities for business
growth.
Manage the preparation and analysis of upcoming project reports and forecasts to inform business
decisions and strategy.
Ensure effective internal communication within the sales team and across departments.
Act as a key representative of the company in industry events, conferences, and professional networks.