Hisham Aurangzeb CIPD

Working for the hospitality division of the group and managing the department.

Revised HR Policies and Procedures for the Hotel, later after shifting to Head Office, I have drafted, the whole procedure manual at group level.

- RECRUITMENT SELECTION: Job Advertisement, Personnel Requisition. Interview and Written Tests. Employee Evaluation Probation and Confirmation. Employee Reference Check. Introduction of Management Trainee Program.

- ORGANIZATION DEVELOPMENT: Preparation and Distribution of HR Monthly Report. Updating & Circulation of ORGANOGRAM. HR Circulars and Records. Updating and maintaining training records, Training Need Analysis. Nominating employees to training institutes (inside / outside). Orientation Programs.

- COMPENSATION & BENEFITS: Develop employees’ salary, compensation and benefits according to the job roles. Setting up salary scales and job bands, Reward & recognition schemes for employee motivation. Maintaining Leave, sickness and overtime reports. Payroll Administration and Monthly Payroll for each month (HRIS/Excel). Calculation and Payment of Leave settlements and End of Service statements.

- GENERIC HR: Oversee Accommodation aspects and contracts and negotiation. Staff Transport scheduling and issues, staff counseling and staff grievance handling, staff motivation, career enhancement/development plans for staff, performing all hr activities within hr budget and benefiting management and staff both.

POLICY AND PROCEDURE Writing and Implementing policies and procedure manual at Group Level.
HR Audits. Structuring HR at Group Level (Organizational Structure).

* MANPOWER PLANNING, Recruitment & Selection, Writing Job Descriptions and Job Specifications for all positions. Short listing CVs, Interviewing candidates, Salary negotiation and Offer, Reference Checks, Following whole recruitment cycle from joining to separation. Exit Interviews, analysis and counter measures.

* TRAINING AND DEVELOPMENT: Identifying training needs, based on its analysis creating training schedules. Introduced Staff Probation and Confirmation procedures.

* COMPENSATION AND BENEFITS: Setting up salary scales and job bands. Designing and implementing compensation policies. Implementing Performance Appraisal System. Monthly Payroll and Attendance for each month, Preparing Leave Settlement and Final Settlements on resignations/terminations.

* EMPLOYEE RELATION: Staff welfare activities. Arranging different events (Staff Annual Party, National Days and Birthday Parties) Staff Motivational schemes (Introducing Employee of the Year Program). Staff lodging and dinning, monitoring and scheduling for Staff Cafe and Café menu. Scheduling Staff transport. Employee Grievance Handling, Disciplinary action on different cases, Staff induction and orientation programs,

* HR OPERATION AND ADMINISTRATION: Exit Interviews, Conducting Job Satisfaction Surveys, Administering and Managing Staff Cafeteria, Daily HR Operations. Maintaining Hygiene Standards in cafe'. Administering Staff Accommodation. Basic Hygiene training at all levels esp. Kitchen Department. HACCP awareness and implementation. First Aid Training and First Aid Box Supervision at different department level. Fire Evacuation plan in coordination with Engineering Department, Duty Roistering for different departments, Overseeing Security Department and general staff related issues.

- Structured HR department and Organizational Chart.
- Introduced HR policies and procedures as per UAE Labor Laws.
- Developed HR functions including recruitment, starter & leave procedures, and compensation & benefits.
- Managed personnel record keeping and visa processing.
- Administered Labor camps with defined hygienic levels and dealt with various labor issues

Responsibilities
Recruitment
- Recruitment using CV Databases, Newspapers, Agencies, Employee referrals and Job fairs.
- Prepare job profiles and short list candidates.
- Conduct skills tests and schedule interviews.
- Employee Induction including company overview, department orientation and document submission.
- Employee Leaver process.

Compensation & Benefits
- Develop employees’ salary, compensation and benefits according to the job role.
- Compensation, reward & recognition schemes for employee motivation.
- Yearly Salary Increment and issuance of Increment letters.

Training & Development
- Analyze manpower skills & efficiency to identify training needs.
- Budget and customize training programs with departmental heads.
- Liaise with trainers and vendors for preparing training modules.
- Coordinate and schedule In-house & Out-house training activities.
- Maintain training records, feedback and evaluation in Information system.

HR Procedures & Information Systems
- Manage staff attendance, probation, performance feedbacks and appraisals.
- Maintain healthy work environment by company-wide communications, conducting employee surveys and implementing job satisfactory elements.
- Employee counseling and grievance handling.
- Maintain Employees Personal Records on HRIS.
- Recruitment & selection strategies as per staffing projections using ERP.

Achievements

- Designed and Developed Organization Charts using Microsoft Visio and Excel.
- Significantly engaged in preparing HR Activity Report on monthly, quarterly and yearly basis.
- Implemented efficient Recruitment and Employee Induction procedures.
- Effective format for Employees Records.
- Training lifecycle from customizing program till post training feedback.
- IT Policy for Data Protection and Computer Misuse Act.

HR Responsibilities
- Recruitment including vacancy advertisement and organizing interview.
- Manage employee lifecycle and Personnel record management.
- Coordinate staff training and medical seminars.
- Assist Payroll process.

Administration Responsibilities
- Schedule appointments, maintain calendar, and take meeting minutes for the Director.
- Organize travel and events.
- Liaise with departments on diverse matters by drafting letters and meetings.
- Tracking personnel records and renew contracts, security card, health card, accommodation lease.
- Manage office filing and records electronically and hard copy.
- Order and track office supplies.