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Hisham Ibrahim, Store Manager

Hisham Ibrahim

Store Manager·Ali Abdulwahab AlMutawaa

Kuwait

Bachelor's degree, Philosophical Studies

Work experience

Total years of experience: 14 years, 7 months

Store Manager

January 2021 - Present

Ali Abdulwahab AlMutawaa

Al Kuwait, Kuwait

January 2021 - Present

• Managed daily store operations, team performance, and customer service delivery.
• Achieved sales targets through effective leadership, staff training, and visual merchandising.
• Monitored KPIs, stock levels, and store profitability.
• Ensured compliance with company standards and operational policies.
Company industry:
Retail & Wholesale

Store Manager

January 2020 - January 2021

Riva |Armada Retail Concept|

Al Asimah, Kuwait

January 2020 - January 2021

• Led daily operations of the store, optimizing sales performance and customer satisfaction.
• Trained and supervised team members to meet company standards and sales targets.
• Maintained inventory control and merchandising excellence.
Company industry:
Retail & Wholesale

Store Manager

May 2019 - December 2019

Defacto

Cairo, Egypt

May 2019 - December 2019

• Led store operations and sales activities to achieve revenue and customer service goals.
• Supervised staff performance, scheduled shifts, and conducted daily briefings.
• Maintained stock levels, visual displays, and compliance with brand standards.
Company industry:
Retail & Wholesale
Job role:
Management

Store Manager

November 2017 - January 2019

Stadium |Al-Futtaim Group|

Cairo, Egypt

November 2017 - January 2019

• Managed overall store operations, team leadership, and customer experience.
• Achieved sales targets through strategic planning and staff coaching.
• Ensured stock availability, visual merchandising, and operational compliance.
Company industry:
Accounting

Assistant Store Manager

January 2017 - October 2017

Jennyfer |Senwan Group|

Cairo, Egypt

January 2017 - October 2017

• Supported store manager in daily operations and team supervision.
• Oversaw sales team performance and daily store operations.
• Improved visual merchandising to enhance product presentation.
• Contributed to achieving sales targets and customer satisfaction levels.
Company industry:
Retail & Wholesale

Assistant Store Manager

January 2014 - January 2016

Promod – FIG

Cairo, Egypt

January 2014 - January 2016

• Held multiple roles across EL-Mohaddessin, Mall of Arabia, and City Stars branches.
• Led store opening projects and managing team performance.
• Promoted based on consistent sales achievements and leadership skills.
Company industry:
Retail & Wholesale

Cashier / Sales

November 2012 - January 2014

Massimo Dutti / ZARA |Azadea Group|

Cairo, Egypt

November 2012 - January 2014

• Processed customer transactions with accuracy and efficiency.
• Assisted customers with product selection and styling advice.
• Maintained store tidiness and supported merchandising activities.
Company industry:
Retail & Wholesale

Supervisor

September 2010 - November 2012

FIG

Cairo, Egypt

September 2010 - November 2012

• Supervised sales floor operations, ensuring team adherence to company standards and customer
service excellence.
• Coordinated daily staff activities, shift planning, and performance monitoring.
• Supported store openings and visual merchandising to drive foot traffic and sales.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Engineering

Education

Ain Shams University

January 2010

January 2010

Bachelor's degree, Philosophical Studies

Egypt

GPA (percentage): 88%

GPA (percentage): 88%

View attachment

Skills

CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EVALUATING STAFF
Intermediate
EVALUATING STAFF
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES ANALYSIS
Intermediate
SALES ANALYSIS
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM PERFORMANCE MANAGEMENT
Intermediate
TEAM PERFORMANCE MANAGEMENT
Intermediate

Languages

Arabic
Beginner
English
Beginner

Training and Certifications

Certifications
Driving License Valid Kuwaiti Driving License