Hisham Malaeb Malaeb

• Applied the company strategy by applying and developing PMO policies and procedures.
• Worked as part of the PMO Team. Set project manager’s KPIs, enhance projects process flow and Interview/recruit project Managers.
• Controlled and managed my portfolio following the company strategy. (Managing Budget, Risks, Resources, Stakeholders.
• Reported to CEO and COO. Attending internal and external steering committees.
• Managed and led the software and integration implementation of several programs and projects in MENA region (Lebanon, GCC, Jordan, Egypt). Focused on achieving company goals and vision / target.
• Led program and project managers under my account to projects successful delivery and client satisfaction. (controlled budget, scope, Target/Goal)
• Experienced in Fintech & Banking solutions (business use cases, Software development and Third party integration). Portals, IOS, Android, Wallet, Virtual card, D-Onboarding.
• Included in pre-sales activities, estimations, payment terms and budgeting (Business Case / SOW / Change requests. And followed up closely with the sales team the different technical and team leads.
• Worked closely with internal and external stakeholder to drive project to success. Acknowledging client feedback / escalation. Align with client and third parties to have proper relationship of collaboration and trust. Manage closely scope (requirements), priorities and Risks.
• Managed a team of 25 member of Seniors and Juniors (Remotely and face to face). (PMs, PTLs, Frontend-backend Developers, Designers, QA, BA, Sysadmin, Cyber Security specialist). Team booking following their capacity and capabilities.
• Used different software and platform during project lifecycle. Jira, Confluence, Harvest, MS Project.

• Worked under PMO to manage mixed technical and business projects/programs.
• Managed many various of projects/program
• Performed Technical & business vendor selection, management and followed ups. (Tender & RFP) - Local and international vendors.
• Allocated and controlled resources, set milestones, agreed on success criteria.
• Performed and organized (managed and planned) trainings and development courses.

• Programed in-house applications using VB and C++ and Credit Card database admin.
• Integrated multiple systems with main Credit Card application. Managed and configured Credit Card Admin Consul. Built Credit Card accounting reports with VISA & MasterCard.
• Implemented Credit Card products and performed technical testing (Function Acceptance Testing and User Acceptance testing).