هشام نزام, Head Of Operations

هشام نزام

Head Of Operations

Gamini Homco Pvt Ltd

البلد
المملكة المتحدة - لندن
التعليم
بكالوريوس, Business Administration
الخبرات
15 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 4 أشهر

Head Of Operations في Gamini Homco Pvt Ltd
  • سريلانكا - كولومبوا 15
  • نوفمبر 2021 إلى أكتوبر 2022

Effectively managed and directed retail showrooms, merchandise, B2B and e-commerce and teams to increase their efficiency and productivity by implementing retail best practices to enhance better service environment for customers.
• Increased LFL overall sales for first three quarters respectively 6%, 18% and 24%.
• Led buying and merchandising efforts, enhanced product assortments, and achieved 12% increase in Gross margin.
• Leveraged e-commerce platforms and digital marketing to expand the customer base and captured online sales.

Sales and Business Development Manager في Penndome (Pvt) Ltd
  • سريلانكا - كولومبوا 3
  • يناير 2020 إلى أكتوبر 2021

Brand: William Penn, is South Asia's largest and most definitive place for Luxury lifestyle accessories, fine writing instruments and gifting essentials, and a leader in personalized corporate-gifting. Authorized dealer in International brands like Montblanc, Caran d’Ache, Hugo Boss, Zippo, Sheaffer, Cross, Lamy, Sailor, Fisher Space, Lapis Bard, Pelikan, Parker, Lexon, Moleskine, Jekyll & Hyde, Rubinato and Pennline.

Job Role: Responsible for creation, development and implementation of Sales & Business Development strategy for William Penn Sri Lanka. William Penn is a Multi-Branded retailer to offer fine writing instruments and accessories with world renowned brands. Oversee all disciplines of Sales - Retail Showroom / B2B / Shop In Shop / Online Market Place, Distribution and Operations while effectively managing sales team across locations.

Operations Manager - Avirate Fashion في Timex Garments (Pvt) Ltd, Colombo
  • سريلانكا - كولومبوا 8
  • مايو 2018 إلى يناير 2020

Aviraté is an international fashion brand owned by leading Sri Lankan apparel manufacturer - Timex Garments.

Job Role: Managing the Retail operational services for Avirate Fashions Colombo and Kandy regions. Ensure brand
operational activities meet and integrate with organization objectives. Brand consist with four exclusive boutiques
and six large format stores with a total capacity of 5, 200 sq. ft. and average Net Revenue of Rs.200 Million in
annual sale.

Area Manager – Springfield في Al Ghurair Retail LLC
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2009 إلى يناير 2018

Managed 11 retail locations in Dubai & Northern Emirates, ranging from 1, 400 - 2, 700 sq. ft. with total revenue of AED 22 Million in annual sale. Responsible for maximizing the profitability of the stores through the management and leadership of store managers and over 40 staffs.

Achievements
 Best Store of the Year 2012 by Dubai Economic Department - Springfield Safeer Mall Branch

 Best Store of the Year 2015 by Dubai Economic Department - Springfield Sahara Centre Branch

 Best Service Performance Brand for year 2017 - Springfield for Clothing category

Sales Coordinator في Perera and Sons (Bakers) Ltd, Rajagiriy
  • سريلانكا - كولومبوا 1
  • نوفمبر 2008 إلى نوفمبر 2009
Customer Service Officer في Dialog Telecom PLC, Colombo, Sri Lank
  • سريلانكا - كولومبوا 2
  • نوفمبر 2006 إلى يونيو 2008

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Jaipur National University - School of Distance Education Learning
  • يونيو 2024

First Division

ماجستير, MSc in Marketing
  • في University Of Essex
  • أبريل 2024
ماجستير, Master of Business Administration
  • في Postgraduate Institute of Management (University of Sri Jayewardenepura)
  • نوفمبر 2018

Grade Point Average: 6.0 Average Grade: A-

Specialties & Skills

Customer Service
Team Management
Leading People
Customer Focus
Sales Driven
PERFORMANCE ANALYSIS
FASHION RETAIL
BUSINESS TO BUSINESS
MERCHANDISING
OPERATIONS
SHOWROOMS
DIGITAL MARKETING
MANAGEMENT
BUDGETING
COACHING
CUSTOMER SERVICE
INVENTORY MANAGEMENT
LEADERSHIP
Critical Thinking
Analytical
Teamwork

اللغات

الانجليزية
متمرّس
المالية
متمرّس

الهوايات

  • Soccer