Section Head of IT Support
Ma'aden
Total years of experience :23 years, 10 Months
Assigned as a Section Head for On-Site Support for all Mining Sits in Ma'aden Co.
2012 - 2014 Ma'aden Aluminum (Ras-Alkear Industry City)
Worked as IT Specialist in the following Felds: • IT End User Support (Hardware / Software)
• Network Support (LAN / WLAN)
• Anti-Virus Server Admin (Symantec 2012)
• Procurement Requester (Oracle)
• Instructor Applications.
• Designer (Procedures, Flayers, Training Materials, Photo Editor and Video Editor)
(Mena Business Service) 2009-2012
• SAP GUI PRH, PRC
• MS Active Directory Users, Computer and E-mail Groups
• System Analyst.
• Hardware/Software troubleshooting analyst.
• IT Customer Support analyst via Call Center, REMEDY, E-mails (Exchange Public
Folder), Active Directory, MS Exchange 2010 and 904 Front Line as Mentor.
• Hotel's Receptionist field and hospitality experience.
2002 - 2012 Saudi Aramco (Khobar)
• Exchange Admin (MS Exchange 2010)
• AD Admin (MS Active Directory 2010)
• File Server Admin (MS File Server 2010)
Contracted with three companies: RMZ 2002-2007, ALFALAK 2007-end of 2008 and MBS
1999 - 2002 Park Hotel (khobar)
• Hotel Duty Manager.
• Reception Supervisor.
• Accounting & Personal.
• 1998 - High School ALKHOBAR SECUNDARY SHOOL in Sciences section 70.50 % • I am looking forward to finish my Bachelor degree from King Faisal University KFU in Business Management. (currently finished 102 credit hours out of 130hrs)