Hisham Abdelrahim, Performance Standard Manager

Hisham Abdelrahim

Performance Standard Manager

Emirates Airlines

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Economics and Political Science
Experience
10 years, 1 Months

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Work Experience

Total years of experience :10 years, 1 Months

Performance Standard Manager at Emirates Airlines
  • United Arab Emirates - Dubai
  • My current job since May 2014

-Trained over 800 cabin crew on maintaining the award winning customer service that is world renown.

-Submitted weekly, monthly and yearly reports of the shadow flights and found different ways to improve and keep up with the ever-changing airline industry.

-Established a continuous performance and quality improvement as Emirates dominated the airline industry.

-Highly trained in strategic cost cutting.
streamlined a positive working environment for the cabin crew that empowered them and enhanced their skills.

Education

Bachelor's degree, Economics and Political Science
  • at Shepherd University
  • August 2012

Major: Political Science with a concentration in International studies. Minor: Economics.

Specialties & Skills

Document Preparation
Time Management
Records Management
Staff Building
Team Supervision
Office Management
Report & Document Preparation
Spreadsheet & Database Creation
Analyzing Media
Staff Development & Training
Team-Building & Supervision

Languages

Arabic
Intermediate

Training and Certifications

CPR Certified (Certificate)
Date Attended:
May 2014

Hobbies

  • Peer support
    Volunteered to do confidential peer support for my company,