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Ahmed Magdi, Executive Secretary (Executive Management – CEO Office)

Ahmed Magdi

Executive Secretary (Executive Management – CEO Office) ·New Mowasat Hospital

Kuwait

Bachelor's degree, English

Work experience

Total years of experience: 18 years, 11 months

Executive Secretary (Executive Management – CEO Office)

August 2016 - Present

New Mowasat Hospital

Hawali, Kuwait

August 2016 - Present

-• Managing the day to day activities of the CEO to achieve maximum efficiency and effectiveness.
• Scheduling (meetings & interviews), and tracking executive management’s mail.
• Type and translate letters, and mails Arabic to English and English to Arabic.
• Maintain records of highly confidential files.
• Screening emails, responding and taking actions as required.
• Acting as a focal point between executive management, medical services office and the legal department to follow up and arrange the malpractice legal cases and consultations.
• Created a database of malpractice legal case.

Company industry:
Medical Hospital
Job role:
Management

Executive Admin & Finance Secretary (Dean’s Office)

November 2014 - August 2016

Kuwait University – College of Graduate Studies.

Al Kuwait, Kuwait

November 2014 - August 2016

- • Managed dean’s office daily operation (meetings and interviews).
• Established a filing database of new files (in & outgoing).
• Responsible of admission office register post graduate students’ fees.
• Translate letters, and mails Arabic to English and English to Arabic.

Company industry:
Higher Education
Job role:
Administration

CEO office manager

May 2013 - September 2014

Global med clinic

Hawali, Kuwait

May 2013 - September 2014

- • Managing day to day agenda of the CEO, arrange the CEO’s incoming and outgoing daily mail.
• Type and translate letters, and mails Arabic to English and English to Arabic.
• Book tickets, hotels and flights for the CEO.
• Maintain and file all important and confidential CEOs’ documents.
• Screening emails, responding and taking actions as required.
• Follow up with legal department on cases’ updates and consultations.
• Type and translate letters, and mails Arabic to English and English to Arabic.

Company industry:
Other Healthcare Services
Job role:
Management

Executive secretary , minister's office

March 2012 - May 2013

Ministry of health

Al Kuwait, Kuwait

March 2012 - May 2013

- • Acting as a personal assistance to the minister of health.
• Attend minister’s meeting and take important notes.
• Maintain and file important and confidential Minister’s documents.
• Help type and prepare presentations with the ministers’ consultants.
• Maintained a database with in & outgoing correspondence from the national assembly members.

Company industry:
Other Healthcare Services
Job role:
Management

Sr, sales coordinator

April 2007 - September 2011

American express AMEX

Al Kuwait, Kuwait

April 2007 - September 2011

- • Audited and review daily new cards’ applications.
• Verified the application data with the applicant through phone.
• Captured the application data to the system according to the application type.
• Stamp and send all newly captured applications to the head office in Bahrain.
• Daily review the result of the new applications (Approved or declined).
• Print daily reports to the sales representatives with the declined and approved applications.
• Update and maintain a database of all applications
• Arrange and print a monthly commission of the sales representatives.

Company industry:
Financial Services
Job role:
Finance and Investment

Guest service Center/telephone operator shift leader

February 2007 - May 2008

Sheraton Hotel

Al Kuwait, Kuwait

February 2007 - May 2008

• Unswerving incoming calls to the hotels with the hotel’s standards.
• Receive and register daily guests wake up calls.
• Keep and update the telephone database.
• Arrange and prepare a report of fire drill.
• Arrange and give trainings to the departments as a certified departmental trainer.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Tanta university

May 2001

May 2001

Bachelor's degree, English

Egypt

GPA (rating): Good

GPA (rating): Good

Skills

work scheduling

Expert

Customer Service Skills

Expert

Booking

Expert

Process Auditing

Expert

Communications

Expert

Collaborative

Expert

Outlook calendar

Expert

Team Leadership

Expert

Communication

Expert

Time management

Expert

work scheduling

Expert

Customer Service Skills

Expert

Booking

Expert

Process Auditing

Expert

Communications

Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
- Six Sigma White Belt certification
Sep 2020
Harvard University- Course (Improving your Business Through a Culture of Health)
Aug 2020

Training
- Course (General Psychiatric Management for BPD – 8.00 AMA PRA category 1 credits)
Harvard Medical School
Sep 2020