هدى نصر

Plan and design the setup of new sites starting from operating system installation, applications setup and configuration to network software and hardware setup and configuration.
Remotely configure network servers, routers, firewalls, antennas and satellite links.
Customize infrastructure solution for client specific needs such as ministries of health, education, interior and finance.
Design and implement business continuity strategy for clients by developing and configuring high availability software and hardware solutions as well as disaster recovery plans
Handle 2nd tier support operations remotely solving network, client and server issues with Linux machines as required (presently 100 machines, new users).
Monitor and coach remote staff to oversee them fulfilling set responsibilities and advancing their Linux and network administration skills
Oversee provision of support and troubleshooting to remote sites to resolve challenging support cases
Supervise service team and ticketing system providing support to users
Survey, question and build reports on usage of the system and monitor the realization of use cases.

Active participant in the team responsible for deployment of Vodafone UK account. The team's main responsibility is to deploy the E-Shop web application of Vodafone UK remote environment. This includes the deployment on five testing environments. In each environment the following tasks are accomplished.

System Customization and Configuration
Process automation using shell scripts
System Programming
System performance monitoring and tuning.
Backup planing
Task scheduling
Storage Cleanup
Security management and maintainability
Network administration and troubleshooting
Upgrade planing
Full Release deployment
Incremental release deployment
DB synchronization
DB backup and restoration
DB installation
DB performance monitoring and tuning
Application configuration
Application Support
Build new environment
Activities documentation
Knowledge transfer for new team members

The Responsibilities extend to cover two main categories, Administration of the organization IT environment and Teaching courses to the students joining the institute.

Selected Accomplishments:
 Administration
o UNIX/Linux System Administration (SUN Solaris - RHEL 5 - Ubuntu)
o Database Administration
 Oracle 9i
 DB2
 Microsoft SQL Server
o Network Administration (TCP/IP, LAN, WAN, Wireless networks, DHCP administration, NIS administration)
o Application Server Administration(Tomcat, Websphere)
o Web Server Administration (Apache, IIS)
o Mail Server Administration (SendMail, Microsoft Exchange)
o File Server Administration (SAMBA, LDAP)
 Teaching:
o Unix Shell Scripting
o Solaris System Administration
o Advanced Solaris Administration
o Linux System Administration
o Unix Network Programming
o Unix System Programming
o X-Window Programming with Motif
o PHP

Assist in the implementation of education Programs for students and help monitor their progress
Selected Accomplishments:
 Teaching
o Solaris System Administration
o JAVA (J2SE)
o Advanced JAVA (J2EE)

Provide academic and professional instruction for undergraduate and postgraduate students

Provide academic and professional instruction for undergraduate and postgraduate students