Solution Architect / Professional Engineer O&M
Batelco
Total years of experience :22 years, 1 Months
Responsibilities:
• To efficiently plan, develop and manage all networks medium & large scale projects and to lead the respective teams in the development, configuration, and troubleshooting of the main network elementsof Batelco’s MPLS network platforms and their peripherals.
• To act as an “all rounded telecom” expertise to provide the most efficient network advice and service to all Batelco users in the most effective manner.
• To ensure that KPIs, SLAs targets and business requirements are always met to achieve maximum customer satisfaction.
Major Projects:
• Batelco ISP Revamp (Bahrain)
• Batelco National MPLS Modernization (Bahrain)
• Batelco National MPLS Link Upgrade to ISP Core (Bahrain).
• Batelco National MPLS Network Assessment, Design & Documentations (Bahrain).
• Batelco Global MPLS Network Enhancement and Expansion (Bahrain, GCC)
• Batelco Global MPLS Network Assessment, Design & Documentations (Bahrain).
• Batelco ASCOM-Keymile Network Assessment, Design and Knowledge Transfer (Bahrain).
• Daily Operation Tasks of Batelco Global & National MPLS Network.
Participated in:
• Assessment and Development of GMPLS and National MPLS infrastructure, Network Design, Implementation, Migration, Documentation, and Configuration (Cisco Routers “ASR 1002X, 1004 & 1006, GSR 12410 & 12406, 7609-S, 3945”, Cisco Switches “3750G, 6500”) and Huawei Routers and Switches.
• Implementing MPLS VPN (L2 & L3), Multicast, Traffic Engineering and QoS.
• Networks security design, configuration and management, including Cisco/Huawei routers, ASA firewalls, IPSec VRF aware and Catalyst switches.
• Investigating, analyzing, evaluating hardware, software, locating problems and devising troubleshooting strategies.
• Configuration of the management servers in the network operation centers; Cisco ISC 6.2, Cisco Works, Cisco Prime Infrastructure and Huawei U2000.
• Telecommunication network design and knowledge transfer (Keymile/Ascom UMUX 1500 & 1300 and Milgate).
• Baseline Report for NMPLS & GMPLS.
Responsibilities:
----------------------
• System Integration, telecommunication, networking and security.
• Vendor Independent Internetworks, IP and Routing design, configuration and management, including routers, MPLS, firewalls, IPSEC & SSL VPN and switches.
• Security design, Implementations and regular assessment of running network and systems.
• Provide a work environment that engenders positive energy, creativity and teamwork among employees.
• Hiring new employees as well as supervising and evaluating employees and their job performance.
• Developing the project plan.
• Managing the project stakeholders, team, risk, schedule, budget, conflicts.
• Manages the team’s performance of project tasks.
• Delivering secure resilient systems on time and budget to meet business needs.
Major Company Projects:
----------------------------------
• CBS, SCAA.
• Diyar for Exchange, TAW (Western Union).
• MEDSTEEL, QNB, STE, Others
Key Achievements:
--------------------------
• Introduced standards relating to IT procedures leading to improved network efficiency and a 20% reduction in downtime
• Designing and Integrating telecommunication devices “Keymile” with Networking L2/L3 network devices “Cisco” together to form one secure Internetwork that serve the end users with a reliable high speed connection:
o Interconnecting CBS HQ, TAW HQ, and SCAA HQ with their branches distributed in whole Governorates.
• DATA Center Design, installation Supervision, configuration, security and troubleshooting for TAWASUL company:
o Cisco routers “CISCO3945-SEC”, Switches “WS-C3560G-24PS-S & WS-C3560G-24TS-S”, ASA Firewall “5520”.
o Configure IPSec VPN tunnel between HQ and Main Server with Event Manager.
o HP Proliant DL 380 G5 Server - Virtualized systems (Windows Server 2008, DC, DNS, Exchange Server, Lync Server 2013, Antivirus, Database, etc.)
o NAS/SAN Storage.
• Planning security policy, ASA Firewalls and configurations.
• Infrastructure Security Assessment for the Diyar Network.
• Contributed in security services Design, implementations, verification and availability tests for TAWASUL firewalls, Antivirus, web proxy and VPNs.
• Managing day to day activities of the Company.
• Handling Tawasul Telecom Company’s operating budget.
• Communication, including status reporting, risk management, escalation of issues that cannot be resolved in the team, in general, making sure the project is delivered in budget, on schedule, and within scope.
• Virtualization Project using VMware tools.
• Programming using Visual Studio C++, C# and PHP.
Locations: Bahrain, UAE, Libya, and Saudi Arabia.
--------------
Responsibilities:
-----------------------
• Act as a consultant in service delivery business, technology, industry and specific application.
• Resolve technical and business incidents independently.
• Mentor/assist less-experienced team members on complex incidents.
• Deliver Support for strategic accounts support by proactively maintaining high-level technical and operational expertise and understanding of industry trends.
• Develop and grow assigned customer account relationships.
• Provide suggestions for operational efficiencies.
• Provide inputs to operational methods and programs that affect the business management strategy in a geographic area.
Major Projects:
--------------------
• Batelco ISP IGW Project (Bahrain).
• Batelco ISP Support (Bahrain).
• Batelco Global MPLS Network Project - Phase-I, II and III (Bahrain).
• NCB (National Commercial Bank) Network Assessment (Saudi Arabia)
• KFMC (King Fahad Medical City) Network Support (Saudi Arabia)
• Salman Harbor Infrastructure Design (Bahrain).
• HP- AOME Network Integration (Bahrain)
• Documenting AOME Bahrain office Network (Bahrain).
• SAP (MDFS/SAHL) Project for Aramco Oil Company (Saudi Arabia)
• FRP for Government (Libya)
Participated in:
--------------------
• Development of the infrastructure, Network Design, Implementation, Migration, Documentation, and Configuration (Cisco Routers “12410, 12406, 7609-S, 7606, 7513, 7206 VXR, 3745, 1841, VPN Concentrator 3030”, Cisco Switches “3750G, 2950, 6513” and SCE2000)
• Implementing MPLS VPN (L2 & L3), Multicast and QoS.
• Networks security design, configuration and management, including Cisco routers, PIX firewalls, IPSec VRF aware and Catalyst switches.
• Investigating, analyzing, evaluating hardware, software, locating problems and devising troubleshooting strategies.
• Installation and Configuration of the management servers in the network operation centers; Cisco ISC 5.2 and Cisco Works LMS 2.3.
• MPLS Network provisioning using Cisco ISC Central Management Software.
• Help in implementing Data Services.
Locations: Damascus - Syria
Major Projects:
•MOE - Project Manager
This project provides DSL Connectivity (ASCOM - Keymile UMUX) for the whole Syrian schools together through their correspondent telephone exchanges, providing them with a data services and video conference in addition to internet connectivity. This network is operated through central NOC.
Responsibilities:
Supervise 4 engineers and 8 technical staff.
Specifying a required resources and chart the Project Plan.
Network Installation Supervision.
Network design, configuration and security (Cisco routers “3640, 2621”, UMUX 1200&1500, PIX Firewall”515”).
Help in implementing Data Services (Mail, DNS) on UNIX, LINUX platform.
Network management using Cisco Works, Cisco Secure, UNEM.
•PDN and Internet backbone project - System and Network Engineer
System and Network Engineer in the ICT department in PolyTech International for Supplies and Consultation, Canadian company which implement - in cooperation with Sofrecom Company from France telecom, NIXU and Getronix companies - the Syrian Public Data Network and Internet Backbone based on MPLS technology.
The project is based on Cisco products (Routers, RAS, Switch, PIX, Voice), SUN servers, Alcatel DSLAM, and Network management Software.
Participated in:
Network design, installation Supervision, configuration and security, Troubleshooting:
-Cisco routers “GSR12016, 7500, 7200, 7401-LAC”, RAS “8500, 5400HPX”, Switches “6500, 4500, 3550”, PIX Firewall “535”.
-Configure BGP, OSPF and EIGRP as routing protocols.
-Implementing MPLS VPN.
-Alcatel DSLAMs.
Network management using Cisco Works, Cisco Secure, AWS, Open Master.
•Contributed in upgrading the current Syrian ISP, getting it with higher performance and capacity.
oGraduation Project: Title: Implementing Computer Networks using an Expert System. It will be implemented using JSP and will include a knowledge editor, an inference engine and an explanation subsystem. It will also allow the user to buy the hardware that the expert system has chosen for his/her network online (i.e. it will include elements of e-commerce)