حسين سليمان

Manage daily vehicle export operations by land and sea for 30-50 vehicles per day, preparing and verifying export, shipping, and customs-related documentation to ensure compliant, timely shipments.
Track shipment progress and coordinate with 20+ shipping companies and transport partners, proactively resolving customs documentation delays to keep deliveries on schedule.
Coordinate daily handovers with Sales, Logistics, Warehouse, and Shipping teams, and monitor insurance claims and vehicle receiving/delivery activities, maintaining accurate records throughout.
Communicate directly with customers and drivers on delivery timing, insurance-related questions, and handover coordination to confirm schedules and resolve issues.
Prepare operational reports and maintain shipment tracking templates and formulas in Microsoft Excel to flag documentation delays early and speed up resolution.
Train and onboard new employees (three to date) on company procedures and internal tracking files, helping them reach independent, full productivity more quickly.

Coordinated daily vehicle shipment schedules and supported logistics follow-up, contributing to more consistent, on-time deliveries.
Prepared and reviewed shipping documents and vehicle records for accuracy prior to processing.
Maintained inventory and operational data records for vehicles handled daily, improving stock accuracy.
Kept customers informed of delivery updates, requirements, and follow-up questions.
Partnered with internal teams to complete daily operational tasks and support a smooth workflow across departments.

Managed daily administrative operations, including scheduling and organized record keeping for customers and office files.
Responded to customer inquiries and correspondence, maintaining professional and timely communication.
Prepared administrative reports and maintained accurate documentation for daily operations.
Coordinated across departments to complete operational requirements and improve workflow efficiency.